Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,531)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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I really love this app. I have been operating for 4 years and usually reward my customers with raffles. Sometimes it's unfair because one time customers win over customers that order multiple times a week. Now that they have added even more features, I am totally in love!
I really like this app! Also the customer service Rep (Christian) is extremely helpful. He even gave me some tips on how to design my emails with a program so that I can create brand awareness for my customers.
Thanks so much for the 5-star review 🌟We'll give Christian some kudos for his excellent support!
Seamless integration and a very professional feel to the app. Works great and after only a few days of it being installed, we can already see the customer interaction rates increasing. A+
I just newly installed this app and came across a minor issue but my goodness, the customer service is phenomenal. Truly the best!
We are so glad we could help you sort out the problem for you 😁 and thank you for the kind words it makes our day 😍
Their customer service is incredible. Even use their free plan, they still offer you a patient and helpful support. I really love this app.
[Update: 29AUG24]
Quick response and fix your problem in a short time.
Hey, we are delighted you love the App thank you so much for taking the time to leave us a review. If you ever need us, feel free to get in touch help@smile.io
So far it's been great! Glad to be able to reward my customers without just giving away discount codes all of the time.
Love the program. Customer service is quick to help and we have seen many customers using our rewards peogram. Overall we are very happy with Smile.
Thank you so much for this lovely review! We're so glad that we were able to help ✨
Still configuring my points program with Smile.io. It's very intuitive and easy to customize for your brand, and the few questions I've had were helpfully answered for me by Jade in the live chat. Can't wait to get it up and running on my site.
Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)
Thank you, Nicole. Great customer service. I'll definitely be implementing these changes into our website. Although asking for 100 characters in a review is probably going to make people leave before submitting
It was a pleasure chatting with you today! I'm so glad we were able to help you find what you needed! Also, I appreciate you sticking around to finish the review 💛🤣 Nicole
Amazing app, just what I have been looking for!