Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (3,904)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases, noting an increase in average order value through its loyalty program. It's easy to use, integrates seamlessly with Shopify, and supports customization across online and in-store channels. The customer support team is praised for its responsiveness and effectiveness in assisting with setup, customization, and troubleshooting.
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This app is wonderful!! My favorite feature is that all our customers are known, even if they have created an account or not. That way when they do go back and create an account all their prior purchases automatically get added so you don't have to do it manually! We have had great success with our customers using this app!
Larry was very supportive of our situation and helped immensely! Great work. Great app. Thanks again for all your help
Thank you so much for your review! We're so happy to hear about your experience with Larry - he's the best! ✨
fantastic customer service. No matter how foolish your question, they always go above and beyond. EXCELLENT customer service
That's awesome to hear! We know this stuff can get complicated so no question is worth not asking. Feel free to reach out again if you have any more 🚀
I have had this app for awhile and always ran seamlessly. Recently my customers were reporting an issue and I wasn't sure how to fix it. IMed the app. Maggie responded almost instantly and fixed my issue in less than a minute. Great app. Great support.
I love this app! Their customer service is awesome...Maria did an amazing job explaining things and gave me great referrals for additional information. I am so glad I went with smile.io
That is so kind 💖, thank you so much for leaving a review, We are always here if you need us.
The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.
! We really appreciate the kind words 🙏 Thanks for the review!
Yours in Loyalty,
✨ The Smile Support Team ✨
Great program and service! Customers love using it too! If you are looking to add a rewards program to your site, this is a great one!
Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade
Very complete and easy to use :)
Thank you so much for leaving a 5 star review, We are always here if you need us💖
Reached out via chat to ask a simple question about order returns and reward points. Received a straight to the point answer quickly along with reference links to Smile Loyalty & Rewards Shopify page and super cute puppy gifs. Just like the chat interaction, using this app is quick and easy.
Thank you Lisa!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Customer service and support are great. The app is slick and very easy to use. Jade specifically was awesome when I had a question about how something worked. Quick and to the point! This app is worth every penny!
We appreciate your kind words! Thank you. We are so glad you find Smile easy to use. We also think Jade is super awesome. Let us know if there is anything else we can help you with :)