Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 29, 2022

Thank you, Nicole. Great customer service. I'll definitely be implementing these changes into our website. Although asking for 100 characters in a review is probably going to make people leave before submitting

D20 Collective
United States
Over 2 years using the app
Smile.io replied April 29, 2022

It was a pleasure chatting with you today! I'm so glad we were able to help you find what you needed! Also, I appreciate you sticking around to finish the review 💛🤣 Nicole

July 14, 2016

Amazing app, just what I have been looking for!

Dragonflybt
United States
Over 2 years using the app
October 7, 2016

So simple to use and so powerful! Gotta check it out. Always free which is a nice change

Ekinon
Canada
Over 2 years using the app
July 7, 2022

The app is fantastic! If you are familiar with moving and editing things around in Shopify, this will be easy to get it set up and going. The best part is the customer service—hands down, the best. No joke, the actually made me smile!

BRACHA
United States
Over 2 years using the app
Smile.io replied July 7, 2022

Thank you so much for your glowing review! We pride ourselves on being easy to use and easy to understand. 💪 We also pride ourselves on being hilarious, so I am glad I could help out there as well! 😎 Great chatting with you!

Cheers,
Joshua - Smile Team 🧙‍♂️

January 17, 2016

Just getting started using the app but looking great so far. Wish there was level between free and basic for start up's that would allow social and referral rewards to help drive customers without costing to much per month. To help grow the business.

Full Force Imports
Canada
Over 2 years using the app
May 12, 2016

Easy to setup and easy to use. Really looking forward to rewarding loyal customers and helping them save on product orders as well.

Carbon Parts Pros
United States
Over 2 years using the app
October 15, 2020

Great app for using rewards, easy to use and understand and amazing customer service! Recommending to all.

Moel Official
Croatia
Over 2 years using the app
Smile.io replied October 19, 2020

Thank you so much for the 5-stars! We're so glad to hear that you're enjoying it 💖

August 8, 2017

Great customer service! Maggie was very helpful!

Tahal Bracelets
Mexico
Over 2 years using the app
Edited August 21, 2024

Shelby was super helpful and efficient in finding a solution for my ReCharge Sub discount issue!

Keto Brainz
United States
Over 2 years using the app
Smile.io replied April 7, 2022

Thank you so much for the review! We really appreciate it! 😄

October 2, 2023

We've used the Smile Loyalty app for just over 3 years. We love that it's so user friendly and can be adjusted to accommodate all kinds of rewards options; both for folks to earn and use their points.

CNSGames
United States
Over 2 years using the app
Smile.io replied October 4, 2023

Thank you so much for leaving a 5 star review, We are happy to hear that you have been enjoying Smile over the years. We are always here if you need us💖