Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 8, 2017

Great customer service! Maggie was very helpful!

Tahal Bracelets
Mexico
Over 2 years using the app
Edited August 21, 2024

Shelby was super helpful and efficient in finding a solution for my ReCharge Sub discount issue!

Keto Brainz
United States
Over 2 years using the app
Smile.io replied April 7, 2022

Thank you so much for the review! We really appreciate it! 😄

October 2, 2023

We've used the Smile Loyalty app for just over 3 years. We love that it's so user friendly and can be adjusted to accommodate all kinds of rewards options; both for folks to earn and use their points.

CNSGames
United States
Over 2 years using the app
Smile.io replied October 4, 2023

Thank you so much for leaving a 5 star review, We are happy to hear that you have been enjoying Smile over the years. We are always here if you need us💖

July 21, 2016

This app is awesome. Im enjoying being able to connect more with my customers and blog readers. People love being rewarded and this rewards people and gets my brand out more and more.

Verse Fashion
United States
Over 2 years using the app
Edited July 12, 2016

Great app, very easy to understand. It will take some time to learn the point value and make adjustments.

EDIT 7-12-16: Support is excellent!!

Elevated Candles
United States
Over 2 years using the app
October 5, 2023

Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!

Disciple Threads
United States
Over 2 years using the app
Smile.io replied October 6, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

March 25, 2016

Awesome app, if you want keep your customers keep coming back to you, this app is a MUST have!!

Avclips
United States
Over 2 years using the app
Edited September 24, 2016

Great app! Easy install and super cool that it's free for small accounts!

Chase This Skirt
United States
Over 2 years using the app
October 22, 2021

Thumbs up for the excellent support rendered, especially coming from Brandon. Resolved our issue so promptly!

Babynatureco.com
Singapore
Over 2 years using the app
Smile.io replied October 22, 2021

Thank you so much for leaving us this lovely review ✨ So glad to hear that Brandon was so helpful!

September 27, 2016

The free plan is VERY generous and great for starting out!

Piedmont Purls
United States
Over 2 years using the app