Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,670)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

September 16, 2016

I love using your loyalty app on my store. I have had tons of repeat business because people love the idea of getting rewards. This program really works!

West Michigan Finishes
United States
Over 2 years using the app
October 12, 2022

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

Phoebe Peacock
United States
Over 2 years using the app
Smile.io replied October 13, 2022

Thanks so much for leaving us a review! Hannah is pretty amazing!😍

Joshua - Smile Team 🧙‍♂️

April 3, 2021

I have been a smile fan for over 2 years, and I cannot praise them enough. The customer is fast, friendly and extremely helpful, the app itself is a work of art, and the integrations seamless. 10/10 would recommend!

Maple & Wattle
Australia
Over 2 years using the app
Smile.io replied April 3, 2021

Thanks so much for the 5-star review, Luana! 🌟Happy Easter!
-Joana

November 27, 2023

Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.

FAYT The Label
Australia
Over 2 years using the app
Smile.io replied December 2, 2023

We really appreciate your kind words thank you for taking the time to leave us a review.

Best

The Smile team

March 16, 2022

A very useful and easy to use application. I highly recommend it and the support is great. very good for store

Tienda Illux
Mexico
Over 2 years using the app
Smile.io replied March 17, 2022

Thank you so much for taking the time to leave us this review 🦋

October 11, 2023

Highly recommend this app to other small businesses looking for a loyalty partner. The app is stable, easy to use and customizable for your brand. On the rare occasion of system outages or data delays, they proactively notify you of issues and expected resolution times. More importantly, the support team at Smile is fantastic. We moved to another e-commerce platform that wasn't integrated with Smile (so sad to leave!) and they took such good care of us in the off-boarding and data migration process. 10/10 would recommend.

Left Field Brewery
Canada
Over 2 years using the app
Smile.io replied October 13, 2023

Thank you for your wonderful review! We are so sad to see you go too, but we'll be here in the future if you ever need us again!

Smile Team ✨

November 10, 2019

Absofreakinglutely good.....Must have for all stores.................................................

Devoted
India
Over 2 years using the app
Smile.io replied November 11, 2019

Thanks so much for the 5-star review! We're absofreakinglutely glad that you're loving the app! 😄

January 11, 2022

Great team to help you get the most of Smile. Excellent guidance and speedy responding! Would highly recommend.

The Other Saint
United Kingdom
Over 2 years using the app
Smile.io replied January 12, 2022

Thank you so much for taking the time to leave us this amazing review 💖

April 20, 2022

Great customer service! Got a bit stuck setting up, but I went to the online chat section and the issue was resolved within 5 minutes.

snuggkids
United Kingdom
Over 2 years using the app
Smile.io replied April 20, 2022

So happy that I could help today! Thanks for taking the time to leave a review -Jade <3

March 23, 2023

Hannah was wonderful. So super friendly and very efficient. She solved my problem and helped me to get set up for success. Very happy with Smile.

Danaski Jewellery
Australia
Over 2 years using the app
Smile.io replied March 23, 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨