Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 25, 2016

Awesome app, if you want keep your customers keep coming back to you, this app is a MUST have!!

Avclips
United States
Over 2 years using the app
Edited September 24, 2016

Great app! Easy install and super cool that it's free for small accounts!

Chase This Skirt
United States
Over 2 years using the app
October 5, 2023

Smile is a great app for rewards! We recently upgraded our plan and had a minor issue that came up when switching over. Lisa from chat support was super quick to answer our questions and get everything going successfully. Highly recommend!

Disciple Threads
United States
Over 2 years using the app
Smile.io replied October 6, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

October 22, 2021

Thumbs up for the excellent support rendered, especially coming from Brandon. Resolved our issue so promptly!

Babynatureco.com
Singapore
Over 2 years using the app
Smile.io replied October 22, 2021

Thank you so much for leaving us this lovely review ✨ So glad to hear that Brandon was so helpful!

September 27, 2016

The free plan is VERY generous and great for starting out!

Piedmont Purls
United States
Over 2 years using the app
Edited June 14, 2023

It's simple to use! My customers love to earn points. Excellent customer service. I highly recommand it!

Veille sur toi
Canada
Over 2 years using the app
Smile.io replied September 28, 2021

Thank you so much for taking the time to write this review 🤩

May 31, 2017

Excited to get started with Smile. Hoping to justify an upgrade in the not so distant future.

Famous Stars And Straps
United States
Over 2 years using the app
November 24, 2015

I just launched my sweet treats yesterday and already getting sweet happy messages from a reward member sign up! Love it! Thank you.

Baby Girl Heaven
United States
Over 2 years using the app
April 20, 2022

I really love this app. Makes creating rewards easy and encourages customers to continue supporting. I love that you can import your own discount codes. Jade was awesome helping me with that!

Hebrew Care
United States
Over 2 years using the app
Smile.io replied April 20, 2022

Thanks for leaving a review and for the kind words! Super happy I could help today :) -Jade <3

Edited October 27, 2021

Had installed Smile a while back but never got around to completing the setup. I had some questions about the app so I replied to one of their emails and surprisingly they wrote back providing great recommendations for our setup. Shout out to Mackenzie for taking the time to answer in detail all my questions.

Supplement City USA
United States
Over 2 years using the app
Smile.io replied October 27, 2021

We appreciate you letting us know! I was happy to help out in any way I could to get your store optimized for your needs. I'm glad you responded and we were able to take a look at your program configuration. Thanks for being awesome 😄
- Mackenzie