Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,670)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

Edited November 4, 2024

Shelby was very nice and of great assistance!

L'ODAÏTÈS
France
Over 2 years using the app
Smile.io replied September 8, 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with David — we think he's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

July 19, 2016

Just installed. Easy to set up. Let's see how it goes!

Alpineanime
United States
Over 2 years using the app
April 8, 2022

Joshua was AMAZING!!! Helped me step by step. Quick, easy, and seamless!! Thank you Joshua, such a great experience!!

Golden Thread, Inc.
United States
Over 2 years using the app
Smile.io replied April 8, 2022

Thank you for leaving us a review! We agree - Joshua is pretty amazing! We're so happy he was able to help out!

July 25, 2016

Excellent app. Very easy to setup for 'non-tech' people.

Uniform Kits
Ireland
Over 2 years using the app
April 13, 2022

Very easy to set up. Nicole from customer service was wonderful and so helpful. Highly recommend this app!

blush+berry
United States
Over 2 years using the app
Smile.io replied April 14, 2022

Thank you so much for leaving us this lovely review! We agree - Nicole is the best 😄

October 6, 2016

Fantastic app. Simple to use and very well thought out.

The Sensible Mama
United States
Over 2 years using the app
February 19, 2016

I really love this app. I have been operating for 4 years and usually reward my customers with raffles. Sometimes it's unfair because one time customers win over customers that order multiple times a week. Now that they have added even more features, I am totally in love!

Candy Bling Machine
United States
Over 2 years using the app
October 3, 2023

Awesome and simple app. Support is always happy to help and can even extend your trial if you want to test some new features that are not available on your current plan. Thanks guys!

Secret Woods
Canada
Over 2 years using the app
Smile.io replied October 4, 2023

Thank you for your review, I'm delighted you found our app simple and our support staff friendly it makes our day to see feedback like this.

Please reach out if there is anything we can do to help.

January 27, 2017

Seamless integration and a very professional feel to the app. Works great and after only a few days of it being installed, we can already see the customer interaction rates increasing. A+

Central Vape City
Canada
Over 2 years using the app
February 17, 2021

I really like this app! Also the customer service Rep (Christian) is extremely helpful. He even gave me some tips on how to design my emails with a program so that I can create brand awareness for my customers.

Hey Girl Tribe
United States
Over 2 years using the app
Smile.io replied February 18, 2021

Thanks so much for the 5-star review 🌟We'll give Christian some kudos for his excellent support!