Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,531)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Excellent app for new business integrates well with shopify store.
Good work keep it up.
This app is super easy to use and it offers customization of your branding! I'm excited to see how it improves customer loyalty.
Thanks so much for taking the time to leave us this review ✨
Excellent and fast customer service. This app provides great customer retention and upsell opportunity offering customers bonus points to their next order based on cart value as well as the option for customers to select their free gifts using their current rewards balance.
Thank you so much for your kind words we really appreciate it. Please feel free to reach out if there is anything we can help with.
Cheers
David
We have had a great experience with Smile and their customer service when needed. It's very user friendly, easy to customize or use right from the start!
Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖
super helpful. lisa helped me trouble shoot and get a guest resolution going in just a couple of minutes.
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
I have interacted with your support team and I must say you are really helpful. Thank you so much for giving first hand service.
Thank you so much for your review and feedback here! This is so valuable to us. Our team has been in touch regarding this.
Great App, Super easy to use, excellent features
Awesome service, awesome support (for those rare questions that you do have!
Selecting a loyalty program provider is tricky, you're going to expose ALL of your customers to this program and switching will be difficult. With that said after talking with a few others, we were impressed with Smile's simplicity, and flexibility. Highly recommend them!
-Ted
Chief Adventurer
SkullSplitterDice.com
PS- Maggie "Here Actually" in support is awesome too!
Nice App. Its helping us retain clients and reward them for their continued loyalty.
Smile automates the process of rewarding our best customers for performing multiple different tasks. The integration with email, social & sales tools via shopify is first rate. It clearly adds to our bottom line each month and our customers tell us they feel more valued as a result of the perks they can accumulate. In terms of cost vs return the ROAS with Smile is definitely in the 20+ range. Oh, and the online support. 1st rate, they know the product inside out and always go the extra mile. I'm juts hoping i'm not giving too much away to our competitors....
Thank you so much for this amazing feedback! It was an absolute pleasure speaking with you, we look forward to continuing to help grow your business! 🚀 -Joshua