Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

December 4, 2021

This has been the easiest and best app integration that I have ever added to my shop. The youtube directions were so clear to follow and Maria was SO helpful and kind answering all of my questions. I am so excited to let my customers know about my new rewards program! Definitely recommend

Luca Elle Boutique
Canada
Over 2 years using the app
Smile.io replied December 8, 2021

Thank you so much for this lovely review! So glad to hear that our Youtube channel and support team has been helpful 💖

Edited September 9, 2024

Lisa and Jade were super helpful and responsive. We had an issue that we were able to resolve with their help.

Intimate Wellbeing
Canada
Over 2 years using the app
Smile.io replied October 24, 2023

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

January 22, 2018

What an amazing app! I love the rewards program because it gives customers the incentive to return and to market your store for you! Referrals are awesome!

My Seed Needs
United States
Over 2 years using the app
October 20, 2023

Great App. David@ Smile helped to optimize the App with its great features.

CNCShop US
United States
Over 2 years using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

April 30, 2021

Very nice app, especially when you're just starting out. Also very quick, helpful and useful customer support. My questions were answered in no time! Thanks.

BearEatsBar
Belgium
Over 2 years using the app
Smile.io replied April 30, 2021

This brightens up our day in the support team! Thank you so much for the kind review and we are so happy to have you here!

December 9, 2018

I use the app to begin a customers rewards programs. Very easy to use and the free plan is perfect for those just starting out.

Hobby Replay
United States
Over 2 years using the app
April 15, 2021

Christian is very helpful and just gave me the details on some Smile I.O features that I had no idea existed. I'm looking forward to trying them out to see how they perform for my business.

1822 Denim
United States
Over 2 years using the app
Smile.io replied April 16, 2021

Thanks for taking the time to write this review ⭐We're so glad to hear how helpful Christian was and that you're up to speed on some of our additional Shopify Plus features using Shopify Flow!

March 17, 2022

Joshua from the Customer Service team has been extremely helpful and we look forward to using the app to its full power!

MADEBYSUNDAY.COM
United Kingdom
Over 2 years using the app
Smile.io replied March 17, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

Edited March 16, 2023

This app is great! It seamlessly integrates with our Shopify store, mobile app and our POS locations.
Plus our customers love the benefit of earning rewards.
Their tech support is great as well! They are always available to answer questions and help with any issues.

The Graphic Tee
United States
Over 2 years using the app
Smile.io replied January 24, 2023

We are so happy you and your customers are loving Smile for your Shopify store and POS! Thanks for your kind review :)

December 16, 2019

It was super easy to install and the instructions were super clear! looks great on the website as well! customer service is so quick too! really recommend this to anyone who's looking for a loyalty program for your website

Rushi
Australia
Over 2 years using the app
Smile.io replied December 17, 2019

Thank you so much for your review ✨ We're so glad it's looking great on your site!