Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 19, 2023

Jade was super helpful and friendly in helping us figure out some plan settings so that we can make sure our customers are best cared for. Thanks Jade!

August Cloth
United States
Over 2 years using the app
Smile.io replied April 19, 2023

Thank you for taking the time to leave a review, super happy I could assist today ❤️ - Jade & The Smile Team <3

May 13, 2016

So many great options to reward our customers!

Allorganix
Australia
Over 2 years using the app
August 29, 2023

They have great support, easy to use. Very helpful.

Had a question, answered right away, and once you get it set up you're golden.

Mita Nutra
Canada
Over 2 years using the app
Smile.io replied August 30, 2023

Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure chatting with you!

Lisa - Smile Team ✨

April 28, 2016

Excellent app, one of the best on Shopify!

Sportsfanmerch
United States
Over 2 years using the app
September 19, 2023

Great app, with a user-friendly interface and they have amazing customer service!

Bliss Energetics
United States
Over 2 years using the app
Smile.io replied September 21, 2023

Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you!

Lisa - Smile Team ✨

January 28, 2019

This is app is great, I am opening my first Ecommerce store and finding this has made my day! super easy to use.

Blitzed Bongs
Canada
Over 2 years using the app
August 9, 2023

We've been using the app for quite some time now, and it actually helped a lot to increase the referral process. It's simple, easy to use and understand and great for starting out a rewards program. Also, customer support was quick and spot on replying to our questions (shout out to David for helping us sort out tagging customers inside Shopify).

Purolabs Nutrition
United Kingdom
Over 2 years using the app
Smile.io replied August 10, 2023

Thank you for the kind words. We are so glad that you find Smile very easy to use, and enjoyed your support experience with David! 😊

Please do not hesitate to reach out again if you have more questions.

Cheers!

September 24, 2015

great easy way to track rewards for customers. :) Very easy interface!

Sunshine Lullaby
United States
Over 2 years using the app
September 6, 2016

Great app, super easy to start. Love it!

Loveitshoeboutique
United States
Over 2 years using the app
October 20, 2016

Not only is this a great app that offers many ways for my customers to earn rewards (on the free plan!), the support was phenomenal. We always hear that support is the key to customer loyalty and, thanks to Elli, I plan to do business with Sweet Tooth from now on. Elli's patience and quick help deserves these 5 stars and more. Thanks!

Spctcl
United States
Over 2 years using the app