Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 20, 2017

This program is amazing! Very simple to use and has everything one could ask for!

Iwipes Microfiber
United States
Over 2 years using the app
March 30, 2024

Very helpful

Giali Lashes
Australia
Almost 2 years using the app
Smile.io replied April 1, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

November 24, 2022

It's the perfect app! Easily add it to your menu too! I would definitely upgrade if only the monthly subscription weren't so hefty. <3 Thanks Smile Team!

Honestea & Co.
Malaysia
Over 2 years using the app
Smile.io replied November 24, 2022

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

August 16, 2021

This app really helps incentivize my customers to make repeat orders, and I'm always taking questions and inquiries about points, which to me means plenty of folks are using it!

Tarabusi Creek
United States
Over 2 years using the app
Smile.io replied August 17, 2021

Thank you so much! This review makes us so happy 😄

Edited August 11, 2021

This is the easiest app I've found that really makes my customers thrilled, and makes them shop with me more! If you want to increase your customer loyalty, this is the perfect loyalty app program for that!

True Betty Boutique
United States
Over 2 years using the app
Smile.io replied August 12, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been well received by your customers and that we've been able to help your business by incentivizing your customers to shop more 💖

November 25, 2016

Searching for a Rewards Program ? I suggest Sweet Tooth based on the easy to use APP interface. I never install an APP until I reach out to the APP provider to see how quickly the response time is. Sweet Tooth has you covered here offering online chat and fast response times... Thanks Ellie and Abbey @Sweet Tooth for always offering great advice, ideas, and support. The beginner free plan is great to get you started with zero risk or investment until you start generating customers and sales. How great to start your first 500 customers for free ?

We also use the Shopify POS system and Sweet Tooth Rewards integrates seamlessly. Never crashes and easy display of each customer and points balance. What a great way to keep your customers coming back for more....

A good Rewards system provides a level of gamification encouraging customers to build their points balance to reap discounts but what really attracted me to this APP was the Rewards a customer can earn for Promoting your site. Share on Facebook, Twitter, or customer referrals ? How much value can you put on an APP that promotes others to market for you with a simple click to share ? This can potentially bring 1000's of visitors to your site that you didn't have before.... Not only that but Rewarding Customers on their Birthday with a coupon or rewards bonus adds an element of personalization as well as a reminder to say " Hey come visit our site ". Sweet Tooth automates the marketing for you.... No more sending emails and wasting your precious time.

Setup is easy, support is there to guide you through anything you have a question on.

You can even log in to add rewards to a customers balance manually or edit their points balance in any way you prefer..... Changing from your old site to your new site ? Add your old customers and give them a bonus points balance to visit your new site.... Its easy and builds your followers to continue shopping with you over a competitor.

We also use Sweet Tooth to reward first time visitors or existing customers for writing product reviews or posting a creative response on our company blog. On Free version this can be done manually on their paid plan its implemented in Shopify Reviews. I actually give a rewards amount based on how well the review is written so the better the content written the more we reward. So we may give 5 points for a short sentence review, but if a customer writes a descriptive paragraph pointing out product details and benefits.....well then its just like you paid a creative writer to do the sale for you! This we would reward 50 points and call it an A+ Review bonus ! You can be very creative using this app and Sweet Tooth thought of it all.

Honestly if you have an Ecommerce site, implementing a Rewards APP is a no brainer. It can only grow your business larger.

Try it you won't be disappointed !
One click install, stable, great support and takes little time to setup your Rewards system.

I hope this helps to all you Shopifiers getting started if your wondering if a Rewards APP is really something you need or not. Trust me you need it !

GardenSupplyGuys Dot Com
Jesse N.

Gardensupplyguys
United States
Over 2 years using the app
August 15, 2021

The app is great! The operation page is very easy to understand. The key is that for small businesses, its pricing is friendly, and I recommend it. If my business grows significantly in the future, I will definitely upgrade it.

YO-GOGO
Hong Kong SAR
Over 2 years using the app
Smile.io replied August 17, 2021

Thanks so much for the stellar review 🌟 We're looking forward to helping your business grow with Smile !

February 14, 2024

Great customer service, super user friendly!

The Citizen and Co.
United States
About 2 years using the app
Smile.io replied February 22, 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

April 19, 2017

I'm very impressed with this program, and really excited that it's offered for my customers on my website.

Kawaida Butters More
United States
Over 2 years using the app
April 12, 2022

i am very happy with the service today. i had the $49 plan and when i explain my needs and the feature is too many for me. they explained kindly about i can downgrade my plan to be free! really thankful!

Min's
Canada
Over 2 years using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to share your thoughts!! Please don't hesitate to reach. out to our team whenever - always happy to help! 💖