Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 28, 2016

Excellent app, one of the best on Shopify!

Sportsfanmerch
United States
Over 2 years using the app
September 19, 2023

Great app, with a user-friendly interface and they have amazing customer service!

Bliss Energetics
United States
Over 2 years using the app
Smile.io replied September 21, 2023

Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you!

Lisa - Smile Team ✨

September 24, 2015

great easy way to track rewards for customers. :) Very easy interface!

Sunshine Lullaby
United States
Over 2 years using the app
January 28, 2019

This is app is great, I am opening my first Ecommerce store and finding this has made my day! super easy to use.

Blitzed Bongs
Canada
Over 2 years using the app
August 9, 2023

We've been using the app for quite some time now, and it actually helped a lot to increase the referral process. It's simple, easy to use and understand and great for starting out a rewards program. Also, customer support was quick and spot on replying to our questions (shout out to David for helping us sort out tagging customers inside Shopify).

Purolabs Nutrition
United Kingdom
Over 2 years using the app
Smile.io replied August 10, 2023

Thank you for the kind words. We are so glad that you find Smile very easy to use, and enjoyed your support experience with David! 😊

Please do not hesitate to reach out again if you have more questions.

Cheers!

September 21, 2016

Love this app, exactly what I was looking for, and the fastest most friendly support available! Thanks Sweet Tooth!

The Knights Treasure
United States
Over 2 years using the app
September 6, 2016

Great app, super easy to start. Love it!

Loveitshoeboutique
United States
Over 2 years using the app
October 20, 2016

Not only is this a great app that offers many ways for my customers to earn rewards (on the free plan!), the support was phenomenal. We always hear that support is the key to customer loyalty and, thanks to Elli, I plan to do business with Sweet Tooth from now on. Elli's patience and quick help deserves these 5 stars and more. Thanks!

Spctcl
United States
Over 2 years using the app
Edited September 20, 2024

My shop runs Smile rewards and I love how easy it is to use. They also have an excellent customer service team on stand-by to answer all my questions. Amazing response time and friendly service.

greenbeautycurator
Canada
Over 2 years using the app
Smile.io replied April 20, 2022

It was a pleasure helping you today, thanks so much for taking the time to leave a review :) -Jade <3

September 13, 2023

Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!

Miss Match Group Inc.
United States
Over 2 years using the app
Smile.io replied September 14, 2023

Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :)

-Nicole