Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,539)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

July 31, 2024

We received a professional supported through Hannah. Nothing to complain.

Doonails
Cyprus
Over 3 years using the app
Smile.io replied August 2, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

November 11, 2024

Karen was very helpful, patient and knowledgeable.

"Eye Am Nu" Designs & More
United States
About 2 years using the app
Edited November 7, 2024

Shelby answered my question quickly and accurately, and followed up to make sure that I understood the instructions

Sunshine Alchemists & Soap Co
United States
About 2 months using the app
Smile.io replied September 27, 2024

Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩

Lynn - Smile Team ✨

August 13, 2024

Very nice! Thank you very much.

Eightvape
United States
Almost 8 years using the app
Smile.io replied August 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 2, 2024

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Reaper
United States
1 day using the app
Smile.io replied October 4, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

August 27, 2024

Le service à la clientèle est excellent. J’adore cette application facile à utiliser, je ne suis pas une experte mais j’ai réussi facilement

Ongles Elaine Lemay
Canada
Over 1 year using the app
Smile.io replied August 29, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

October 23, 2024

Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!

Giant Sports Cards
United States
26 days using the app
Smile.io replied October 24, 2024

Thank you for taking the time to leave us a review & rate us 5-stars! 💖

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

August 22, 2024

very fast help! Thank you!

Ava's Pet Palace
United States
Over 1 year using the app
Smile.io replied August 23, 2024

Thank you so much for taking the time to leave us this review! 💛

October 29, 2024

easy to use, responsive support, great

Pepa London
United Kingdom
About 1 year using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 2, 2024

Lynn has a superb work today. Thanks so much to her and Smile's team.

HEGIRA
Malaysia
Almost 4 years using the app
Smile.io replied September 4, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂