Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 27, 2024

Great assistance! Very quick to respond to our ask for help and quick to ask questions and followup. Great product :)

Organic Formula Hub
Canada
2 months using the app
Smile.io replied November 29, 2024

Thank you for your lovely review! We are glad to hear you're having a great experience so far :)

October 15, 2024

App is really in depth and the support team are incredibly helpful. Highly recommended.

Powerlete
United Kingdom
Over 2 years using the app
Smile.io replied October 16, 2024

Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!

December 5, 2024

Easy to use, with helpful customer service

Grocery Owl
Singapore
About 4 years using the app
Smile.io replied December 8, 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

September 6, 2024

Great support, Mr Cole provided quick help and retained a satisfied customers

Store 974 | ستور ٩٧٤
Qatar
Over 4 years using the app
Smile.io replied September 9, 2024

Thank you for the 5 star review!

Shelby - Smile Team ✨

September 10, 2024

Quick and easy to reach customer service.

Les Ateliers Quilt et Coton
Canada
Over 3 years using the app
Smile.io replied September 13, 2024

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

August 15, 2024

I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.

Apple Girl Boutique
United States
About 2 years using the app
Smile.io replied August 17, 2024

Thank you for your review! We are so glad Andreandana and Brandon were able to help you 💛💛💛

November 16, 2024

Jade was a great help to me. Super-fast response as well.

i am boho
South Africa
Over 1 year using the app
November 13, 2024

Easy to use and super responsive and helpful customer service!

Lee's Firewood
United States
3 months using the app
Smile.io replied November 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

August 13, 2024

Today I received great service from Joana. She was very quick with her response time, friendly and very helpfull. We managed to fix the problem and was happy with the service. Thank you Joana

Nutrifoodz
Netherlands
Almost 5 years using the app
Smile.io replied August 15, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 19, 2024

It was great working with the Team. The issue with our customer has been resolved. Thank you, Angie!

Shedavi
United States
Almost 5 years using the app
Smile.io replied August 20, 2024

Thank you so much for taking the time to leave a review! We really appreciate it 💖

Angie and the Smile Team ✨