Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,654)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

November 13, 2024

Easy to use and super responsive and helpful customer service!

Lee's Firewood
United States
3 months using the app
Smile.io replied November 15, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 22, 2024

Customer service is very responsive and helpful they were able to help me set up our rewards program.

Gather + Harvest
Australia
19 days using the app
Smile.io replied October 23, 2024

We are so happy to hear you had assistance getting your program set up. We are looking forward to watching it thrive!

November 9, 2024

Great customer service - ral people

Just Grapes
United Kingdom
5 months using the app
Smile.io replied November 11, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 15, 2024

I have been looking for a rewards app and tried a couple of them, but I must say smile.io is the best and the support top notch, especially Joana and Jade. Thanks for your help.

Maître Philippe & Filles
Germany
1 day using the app
Smile.io replied November 16, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 10, 2024

Very Helpful! Thank you!

Sunshine Tienda®
United States
About 4 years using the app
Smile.io replied October 12, 2024

Thank you for the 5 star review!

Smile Team ✨

September 27, 2024

Lori was super helpful with all my questions on the VIP programs.

Agave in Bloom
United States
Almost 3 years using the app
Smile.io replied September 29, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 24, 2024

App is very user friendly and customer service assist in a timely fashion.

VIERICHEPARIS
United States
Over 5 years using the app
Smile.io replied September 25, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

December 4, 2024

Customer service went above and beyond.

Pine & Moss
United States
Over 4 years using the app
Smile.io replied December 6, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

November 6, 2024

Great customer service

Dr. Alex Loyd
United States
Almost 3 years using the app
Smile.io replied November 8, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

October 2, 2024

I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!

Simply Kreative Designs
United States
16 days using the app
Smile.io replied October 4, 2024

Thank you for leaving us a review, we appreciate it! 💖

Smile Team ✨