Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,502)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
Refine
-
By rating
perfect support from Lynn, hope i can fully use the plan
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Lynn has a superb work today. Thanks so much to her and Smile's team.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Lynn is always helpful and helps me get the information I need promptly.
We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)
Shelby answered my question quickly and accurately, and followed up to make sure that I understood the instructions
Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩
Lynn - Smile Team ✨
Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!
Thank you for taking the time to leave us a 5-star review! 🤩
Don't hesitate to reach out if you have further questions.
Smile Team ✨
The app is easy to use and does exactly what we need for our customers. Support is very helpful and friendly.
We are pleased to hear you find the app easy to use! We look forward to watching your program thrive, thanks for the lovely review :)
Needed some assistance enabling a smile feature and the chat support feature was great! Lisa quickly helped resolve the issue!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better
Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)
I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.
So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)
- Hannah
Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!
Thank you for taking the time to leave us a review & rate us 5-stars! 💖
Don't hesitate to reach out if you have any questions.
Shelby - Smile Team ✨