Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,644)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Excellent support
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Great customer service - ral people
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
I have had all my questions answered in a timely manner. And when I was not able to answer back quickly, once I responded, another team member took over and knew what to do!
Thank you for leaving us a review, we appreciate it! 💖
Smile Team ✨
I have been looking for a rewards app and tried a couple of them, but I must say smile.io is the best and the support top notch, especially Joana and Jade. Thanks for your help.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
App is really in depth and the support team are incredibly helpful. Highly recommended.
Thank you for your kind words! We are so happy to hear that you'd highly recommend us - we look forward to watching your program thrive!
Joana did great she give us a lot of input to optimise our smile program:)
Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪
Lynn - Smile Team ✨
Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!
Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)
I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨