Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,470)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 12, 2024

Great app and excellent customer service.

Red Mills Store
Ireland
Almost 4 years using the app
Smile.io replied August 15, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

October 2, 2024

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Reaper
United States
1 day using the app
Smile.io replied October 4, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

July 15, 2024

Our customers love the rewards program and the support team are always happy to help in a timely manner.

Moolk Pty Ltd
Australia
Almost 5 years using the app
Smile.io replied July 17, 2024

We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)

August 19, 2024

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Pawsync
United States
About 2 months using the app
Smile.io replied August 21, 2024

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨

July 16, 2024

I recently reached out to the support team and they were brilliant. Quick to respond and they gave me clear instructions. Thanks!

ARK Skincare
United Kingdom
Almost 4 years using the app
Smile.io replied July 17, 2024

Thank you for your review! It's great that our support gave you easy and clear solutions to your question :)

October 23, 2024

Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!

Giant Sports Cards
United States
26 days using the app
Smile.io replied October 24, 2024

Thank you for taking the time to leave us a review & rate us 5-stars! 💖

Don't hesitate to reach out if you have any questions.

Shelby - Smile Team ✨

September 4, 2024

Great App and great support, thank you

Tripod Coffee
Australia
Over 1 year using the app
Smile.io replied September 6, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

October 17, 2024

Easy to use UI and great customer support. I had a few questions upon first installing the app and Lynn cleared up everything for me. Love it so far!

Petit Anjou
United States
3 days using the app
Smile.io replied October 18, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

July 8, 2024

Great App with Awesome Support.
They really superfast to solve my issued.
Keep it on, Smile Team. Don't forget to always keep your SMILE!

Many thanks.
Eric

Ticket To The Moon
Indonesia
Over 1 year using the app
Smile.io replied July 10, 2024

Thanks for your lovely review Eric! We are glad your issue was solved quickly :)

September 8, 2024

prompt response and exact info I was after

thank you

Poker Tragic
Australia
About 1 month using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!

Karen - Smile Team✨