Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,531)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 28, 2016

I'm in app heaven <3 <3 <3 I've only recently launched my online store and I'm looking forward to seeing growth through by rewarding friend referrals & conversions. BEST OF ALL it integrates seamlessly with my Shopify store! Winning!

Raxoryarns
Australia
Over 2 years using the app
January 27, 2017

We are just getting started with Sweet Tooth, so I can't fairly judge the app. The 5 star review I'm leaving today is all about Sweet Tooth's customer service.... specifically Abby! I LOVE when chat customer service works and they are able to answer complex questions on the spot. It was nice to feel like I was talking to an actual person who was friendly and genuinely cared. It can be overwhelming implementing new programs (since I am not technical!), but Abby answered my questions thoroughly and helped me to find solutions for our challenges. Thanks to Abby! Hope I'm able to come back and give a 5 star after getting going with the program! So far, so good :)

Mother E
United States
Over 2 years using the app
Edited September 1, 2023

Fantastic app with with a support team that's there to help you be successful. Thanks to Nicole, we were able to find a solution to save the company on monthly costs while still being able to get all of the features we needed! If you need anything, be sure to reach out to their support team. I've been continually impressed with their response time and ability to help us out.

Rogue Origin
United States
Over 2 years using the app
Smile.io replied March 27, 2021

Thanks so much for the 5-star review 🌟We'll give Tess some kudos for her excellent support!

July 14, 2023

The team is very helpful and quick to respond, thanks to Jade for helping answer all of our questions.

Mary Wyatt London
United Kingdom
Over 2 years using the app
Smile.io replied July 15, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting ❤️ - Jade & The Smile Team

January 24, 2023

excellent customer service. worth recommended. this app really helps to customers for buying more with their credit collection.

ARJD BRO BEARS
Malaysia
Over 2 years using the app
Smile.io replied January 25, 2023

We're delighted to know that Smile makes a big difference to you and your customers! Thank you so much for recommending us 💛

Edited September 12, 2019

App works exactly as described. Haven't had any issues. Customer support has been extremely responsive and helpful. Would highly recommend!! Maggie is the best! :)

Bully Bunches
Canada
Over 2 years using the app
Smile.io replied September 12, 2019

Thanks so much for the five-star review! We're so happy to hear that you've had a great experience chatting with our Support team. 😃

June 15, 2021

This app helped me get my rewards program set up. The chat feature and the fast responses helped alot

CityOven.org
United States
Over 2 years using the app
Smile.io replied June 16, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

October 21, 2021

thank you sooo much, super helpful and quick! sent me all the resources I need to get my page up and running

Sage Marie's Coffee & Tea
United States
Over 2 years using the app
Smile.io replied October 22, 2021

Thank YOU so much for your review! We're so glad to hear that we were able to help out 💖☕️

November 17, 2021

it's a great little app, it was quick to set up and budget friendly, can not fault the customer service, happy overall

Rachel Riley UK
United Kingdom
Over 2 years using the app
Smile.io replied November 18, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

April 26, 2016

Easy to setup and easy to use. Highly recommend.

Marlee Skincare
United States
Over 2 years using the app