Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,671)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

July 30, 2021

SUPER user friendly and easy to understand stats!! I so recommend this especially if you are a new store, they have a free trial to test it out!

xtraandco
United States
Over 2 years using the app
Smile.io replied August 3, 2021

Thank you so much for your review 💖 We really appreciate your recommendation!

Edited January 13, 2025

My question was answered quickly and the gal I chatted with was very pleasant.

The Pretty Posy Boutique
United States
Over 2 years using the app
Smile.io replied August 18, 2022

We are so glad that you were able to get the help you needed quickly! Thank you for taking the time to leave a review. It is so appreciated :)

October 13, 2021

Easy to use, simple to setup, and does what it's supposed to do with no issues. Support is responsive and resolves questions rapidly.

K-Swiss US
United States
Over 2 years using the app
Smile.io replied October 15, 2021

This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏

March 17, 2022

The app rocks, the customer service is even better. I always get REAL help when i need it! It's also been a great tool for my customer they love the points system!

Fire Seed Bakery Supply
United States
Over 2 years using the app
Smile.io replied March 18, 2022

Thanks so much for the kind words about our team and app 🤩

March 21, 2022

Smile is an amazing Referral App.
Customer Support is outstanding. They helped us figure out a tricky program we wanted to implement. I highly recommend them.

Sunology
France
Over 2 years using the app
Smile.io replied March 22, 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

December 2, 2021

WOW. so looking forward to using this and help build my target community. So glad i found this app.

KeiStone Jewelry LLC
United States
Over 2 years using the app
Smile.io replied December 3, 2021

We are so glad you found us too 😃 We can't wait to see your rewards program and helping you make it a success😍

-Smile Support

Edited October 3, 2021

Update 10/2021: The referral rewards program is a sales generator. Be sure to use it. Had an issue with customers circumventing the program. Support acknowledged some limitations but gave me excellent recommendations on how to minimize abuse. I really appreciated that. -----
The minimal style suits our needs. Would recommend to anyone with a store especially those selling products. Very useful for customers who are loyal and social. Very good integration.

Lily of the Valley
Philippines
Over 2 years using the app
April 19, 2023

Jade was super helpful and friendly in helping us figure out some plan settings so that we can make sure our customers are best cared for. Thanks Jade!

August Cloth
United States
Over 2 years using the app
Smile.io replied April 19, 2023

Thank you for taking the time to leave a review, super happy I could assist today ❤️ - Jade & The Smile Team <3

May 13, 2016

So many great options to reward our customers!

Allorganix
Australia
Over 2 years using the app
April 28, 2016

Excellent app, one of the best on Shopify!

Sportsfanmerch
United States
Over 2 years using the app