Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,667)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

September 21, 2021

I enjoy the rewards and referral abilities. This is a perfect addition to the Shopify site! The incentives will hopefully incentive potential customers.

Caribbean Bush Tea
United States
Over 2 years using the app
Smile.io replied September 21, 2021

Thank you so much for your review - we're so glad to hear this! 💖

Edited June 23, 2021

Very helpful customer service that explained everything very clearly . The service went beyond my expectations.

Linea Azzurro
United Kingdom
Over 2 years using the app
Smile.io replied June 23, 2021

Thank you for sharing your kind feedback! 🙌

January 14, 2017

Great app! It's easy to set up and follow the step by step instructions. I just wish they have a little bit less expensive tier level. I want more than basic but I'm starting out a new business and it's too expensive to jump on to next level without seeing how customers like and participate this reward program.

Monmotreats
United States
Over 2 years using the app
May 18, 2023

Hannah was really helpful and quick with her responses!

It really helped me to understand more about the app and its functions.

Durex India
India
Over 2 years using the app
Smile.io replied May 23, 2023

Thank you so much for your kind words. Hannah is one of the best and we will pass on your appreciation. Please feel free to reach out if you need any help.

Edited September 5, 2018

Wonderful app. Great support and UX too. Highly recommended. Farmodels.com

Littleboyztoy
Ireland
Over 2 years using the app
December 3, 2023

We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.

Naran Lingerie
Australia
Over 2 years using the app
Smile.io replied December 4, 2023

Thanks so much for taking the time to leave us a review today! So glad we were able to find a solution that enabled your customer to use the discounts that she earned 🙂

Here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

December 23, 2015

This is an amazing way to give your customers an incentive to shop more!

Dancing Leaf Teas
India
Over 2 years using the app
Edited April 19, 2019

Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!

Publish Online Shop
United States
Over 2 years using the app
Smile.io replied April 22, 2019

Thanks so much for the five-star review :) We really appreciate it!

March 7, 2018

Good app, been using it for a couple of years now. Handles itself which is great and customers use it very often.

Had some trouble and contacted their support, Maggie fixed the issue for us no problem. Didn't link us to some complicated documentation for us to follow, just went silent for a few minutes and came back saying it was all fixed.

Highly recommend.

Vapor North
Canada
Over 2 years using the app
May 13, 2016

So far so good. Loyalty is important to attracting and keeping customers
Www.collectorcraze.com.au

Collectorcraze
Australia
Over 2 years using the app