Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 9, 2016

such a great app for engaging customers :)!

Julessmith
United States
Over 2 years using the app
November 5, 2021

Insanely great platform and so easy to use. This app is going to be game changing for our store and hope it increases our CVR.

Styll
United States
Over 2 years using the app
Smile.io replied November 6, 2021

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

April 25, 2017

I believe that this is the best app. for rewards program in Shopify app store. It contains many great functions and works as a best marketing tool for online business website. One thing I concern about this app is pricing. Average conversion rate of online business for purchasing is 1~3% visiting in general. If they charge $59.99 per month for up to 2,000 members and I assumed $10 for average transaction amount, then I will make $200 to $600 sales in a month. Many Shopify customers are paying for monthly subscription fees and other app fees as well and it would be very hard to make money paying $59.99 per month for small business owners. If this program targets high-end product market website which has over $50 average transaction. It would be great. This app is really great and awesome app for me but still the price is too high for me. I would like to suggest if they charge 1% fee of sales volume in their plan, it would be better option to all small business owners.

Fashionlandmarks
United States
Over 2 years using the app
January 10, 2018

Super easy to set up!! Glad I found this app!

The Shelvin Shop
United States
Over 2 years using the app
August 31, 2017

We're digging the whole look and feel of the app so far!

This one immediately won us over with its smooth look and operating feels.

We're still a startup, and appreciate them offering a FREEmium plan which others we looked into do not offer this.

Only flaw we can think of atm, is that we wish there was more options to their referral / affiliate program. Like if we can do cash back & multiple rewards. This would help create variations for our affiliates to get more excited with us.

Other than that, we highly recommend trying this out.

Hardkour Performance
United States
Over 2 years using the app
November 10, 2021

Very good app and service. A lot of our costumer use this. Our Team is really happy with it and also the costumer.

Vintage & Rags
Germany
Over 2 years using the app
Smile.io replied November 10, 2021

Thanks so much for taking the time to leave us this review ✨

December 12, 2022

Facile d'utilisation. Personnalisation détaillée de l'offre. Service client de grande qualité et à l'écoute.

forlife
France
Over 2 years using the app
Smile.io replied December 13, 2022

Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile et que notre équipe ait pu vous aider. N'hésitez pas à nous contacter pour plus de questions :)

May 6, 2016

This app is what we need !!

Thank you

Rubique Jewelry
United States
Over 2 years using the app
October 20, 2016

New to this but really excited to give it a try. I think reward points are a great idea!

The Greatest Candle Canada
Canada
Over 2 years using the app
March 10, 2022

App is functional and customizable. Customer support team is super helpful. It's definitely going to help our brand grow.

Miami Beach Bum
United States
Over 2 years using the app
Smile.io replied March 14, 2022

Thank you so much for your lovely review 💖
We can't wait to grow alongside with you!