Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,667)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.
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Fast, easy resolution! Representative was very helpful with no hassle.
Thank you so much for taking the time to leave this review! We really appreciate it 🙌
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Love this app! It is such an amazing loyalty program. It makes our customers feel special and come back more often to purchase items.
awesome app, very good and cost effective. just wish it had an option for the rewards redemption to be accessed via a standard webpage instead of an app or floating button
Thanks for taking the time to leave a review! It was amazing helping you today :) -Jade <3
Smile is a great app for points and referrals and they online chat system is great! in particular Brady, Jess and Jobie have been incredibly helpful in helping us get everything set up!
Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄
So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!
Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊
Great platform, easy to build out and use. Missing a couple key features but overall a solid platform.
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
The app is amazing and really helps to build loyalty amongst our customers. I had the pleasure of dealing with Christian in support regarding some queries and advice.... ad the customer support is just on the next level! Thanks Christian... Thanks Smile!
Thank you so much for your lovely review! We're so glad to hear that Christian was so helpful 💖
I downloaded the app because the pricing structure looked clearer and fairer than most of the other loyalty apps that I looked at, so kudos for that. Unfortunately, the free version looked really nasty in terms of the pop up design and colours. I had intended to go for the £49 a month version, but the look of the free version put me off risking it. If there had been a 7 day free trial of the paid version, then I would have persevered. Hope this feedback is helpful. EDIT - I persevered with the free version and found it easy to use. The free version is obviously a bargain. I will consider the paid version after a few months of using the free version. 1 star knocked off only because the paid version lacks a free trial.
Thanks so much for taking the time to write this honest review (and also for the edits after persevering with our Free Plan!) 😊 We really appreciate the feedback about a trial for our upgraded features / paid plans, and I've passed this along to our Product team to consider for the future.
Thanks again for the review and for giving Smile another try!
So far I love it! I can't wait until people start to sign up. This fits perfectly with my bake shop.
Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.
That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏