Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 26, 2022

Works great, customers like it. It was easy to install and easy to use. You can't lose with this app, I'm very happy with it.

well&belle natural beauty
Canada
Over 2 years using the app
Smile.io replied July 27, 2022

Thank you so much for your kind words! We love that you love us, we love you too! We look forward to helping you keep those customers happy and returning to spend their rewards! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

August 5, 2021

So far the app seems to be great, also the service is superb. Tess did a great job in assisting us! 100% recommend so far

LYN'S
Germany
Over 2 years using the app
Smile.io replied August 6, 2021

Thank you so much for your review 💖 And we agree - Tess is amazing :)

Edited April 28, 2016

This app is brilliant. My customers love it and within the first week I could see customers putting there flag down on The 2 Bits Man. Can wait to see what the future looks like.

The 2 Bits Man
United States
Over 2 years using the app
December 23, 2020

I am so pleased with this app, it does exactly what I'd hoped and more, I'm even able to add deep links into my emails so that I can direct people to sign up for rewards and refer a friend once they sign up to my mailing list! The customer service is excellent too, I had a couple of queries regarding how the coding of the app might affect some of the other apps on my site and the representative spoke to the developers, keeping me well informed along the way. Genuinely very impressed!

Catnap Design London
United Kingdom
Over 2 years using the app
Smile.io replied December 23, 2020

Thank for sharing this kind and generous feedback. I loved learning about your store and its journey to where it is today. It was a pleasure to help.

Happy holidays from Smile :)

Edited January 29, 2024

Smile Loyalty Rewards has wonderful customer service and we love partnering with them. We are very pleased with the app and support we receive. Thank you!

The POWER of Elderberries
United States
Over 2 years using the app
Smile.io replied June 22, 2023

We were happy to help! Thanks so much for taking the time to leave a review. Don't hesitate to reach back out if there is anything else we can help you with!

October 19, 2016

Great support! The app is similar to other loyalty points programs, but cost and ease of use make this the top choice.

Vinyl Lovers Unite
United States
Over 2 years using the app
March 21, 2022

Such a great experience with this app. The customer support is great and very responsive. They helped up migrate from another Loyalty app and answered all our questions fast and effectively. Thank you guys!

Candelinas
Greece
Over 2 years using the app
Smile.io replied March 22, 2022

Thanks for sharing your kind & generous feedback! 😊

August 29, 2020

Very good customer service. The app is robust and did help my store to grow exponentially. One of the best reward and loyalty apps I recommend!

Luseta Beauty
United States
Over 2 years using the app
Smile.io replied September 1, 2020

Thank you so much for your review 💖
We're so happy you and your customers are loving Smile, and glad to hear our Support team were able to help. :)

December 4, 2021

This has been the easiest and best app integration that I have ever added to my shop. The youtube directions were so clear to follow and Maria was SO helpful and kind answering all of my questions. I am so excited to let my customers know about my new rewards program! Definitely recommend

Luca Elle Boutique
Canada
Over 2 years using the app
Smile.io replied December 8, 2021

Thank you so much for this lovely review! So glad to hear that our Youtube channel and support team has been helpful 💖

January 22, 2018

What an amazing app! I love the rewards program because it gives customers the incentive to return and to market your store for you! Referrals are awesome!

My Seed Needs
United States
Over 2 years using the app