Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,674)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

January 11, 2024

Très réactif quand on rencontre un problème, c'est appréciable. Merci pour votre aide, grâce à vous j'ai résolu mon problème rapidement

Ethnilink
France
Over 2 years using the app
Smile.io replied January 13, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

July 14, 2023

The team is very helpful and quick to respond, thanks to Jade for helping answer all of our questions.

Mary Wyatt London
United Kingdom
Over 2 years using the app
Smile.io replied July 15, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting ❤️ - Jade & The Smile Team

January 24, 2023

excellent customer service. worth recommended. this app really helps to customers for buying more with their credit collection.

ARJD BRO BEARS
Malaysia
Over 2 years using the app
Smile.io replied January 25, 2023

We're delighted to know that Smile makes a big difference to you and your customers! Thank you so much for recommending us 💛

Edited September 12, 2019

App works exactly as described. Haven't had any issues. Customer support has been extremely responsive and helpful. Would highly recommend!! Maggie is the best! :)

Bully Bunches
Canada
Over 2 years using the app
Smile.io replied September 12, 2019

Thanks so much for the five-star review! We're so happy to hear that you've had a great experience chatting with our Support team. 😃

June 15, 2021

This app helped me get my rewards program set up. The chat feature and the fast responses helped alot

CityOven.org
United States
Over 2 years using the app
Smile.io replied June 16, 2021

We're so happy to hear that 🥰
Thanks so much for leaving us this lovely review!

October 21, 2021

thank you sooo much, super helpful and quick! sent me all the resources I need to get my page up and running

Sage Marie's Coffee & Tea
United States
Over 2 years using the app
Smile.io replied October 22, 2021

Thank YOU so much for your review! We're so glad to hear that we were able to help out 💖☕️

November 17, 2021

it's a great little app, it was quick to set up and budget friendly, can not fault the customer service, happy overall

Rachel Riley UK
United Kingdom
Over 2 years using the app
Smile.io replied November 18, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

October 18, 2023

Great app, great team. Helps out with retention and helps customers feel valued.

Cortez Coffee Roasters
United States
Over 2 years using the app
Smile.io replied October 19, 2023

We appreciate you leaving a review! Thanks for your kind words. We're really glad Smile has helped with your retention :)

April 26, 2016

Easy to setup and easy to use. Highly recommend.

Marlee Skincare
United States
Over 2 years using the app
January 21, 2021

Great app that's very easy to use and has helped us with customer retention greatly. Would highly recommend and their customer service is always willing to help, whether it's a regular problem or something unique.

Oddballs
United Kingdom
Over 2 years using the app
Smile.io replied January 21, 2021

Thanks so much for the review 🌟So happy to hear how easy Smile has been to use and how we've been able to boost customer retention for your business. Also, glad you received all the support you needed from our team!