Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,523)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Very nice app, especially when you're just starting out. Also very quick, helpful and useful customer support. My questions were answered in no time! Thanks.
This brightens up our day in the support team! Thank you so much for the kind review and we are so happy to have you here!
I use the app to begin a customers rewards programs. Very easy to use and the free plan is perfect for those just starting out.
Christian is very helpful and just gave me the details on some Smile I.O features that I had no idea existed. I'm looking forward to trying them out to see how they perform for my business.
Thanks for taking the time to write this review ⭐We're so glad to hear how helpful Christian was and that you're up to speed on some of our additional Shopify Plus features using Shopify Flow!
Joshua from the Customer Service team has been extremely helpful and we look forward to using the app to its full power!
Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯
This app is great! It seamlessly integrates with our Shopify store, mobile app and our POS locations.
Plus our customers love the benefit of earning rewards.
Their tech support is great as well! They are always available to answer questions and help with any issues.
We are so happy you and your customers are loving Smile for your Shopify store and POS! Thanks for your kind review :)
We faced some issues signing in to the Smile app and was taken back to our homepage. There are helpful troubleshoot articles provided by Smile but in the end was able to solve the issue by re-applying the app. The Smile team was quick to get back provide back end support. Overall, it's an easy to use app and you can most certainly feel the warm smiles from the team behind Smile. :)
Thank you so much for your kind works! We're so glad to hear that our team was able to help out quickly. Happy Holidays! 💖
It was super easy to install and the instructions were super clear! looks great on the website as well! customer service is so quick too! really recommend this to anyone who's looking for a loyalty program for your website
Thank you so much for your review ✨ We're so glad it's looking great on your site!
This program is amazing! Very simple to use and has everything one could ask for!
It's the perfect app! Easily add it to your menu too! I would definitely upgrade if only the monthly subscription weren't so hefty. <3 Thanks Smile Team!
Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏
This app really helps incentivize my customers to make repeat orders, and I'm always taking questions and inquiries about points, which to me means plenty of folks are using it!
Thank you so much! This review makes us so happy 😄