Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited March 16, 2023

This app is great! It seamlessly integrates with our Shopify store, mobile app and our POS locations.
Plus our customers love the benefit of earning rewards.
Their tech support is great as well! They are always available to answer questions and help with any issues.

The Graphic Tee
United States
Over 2 years using the app
Smile.io replied January 24, 2023

We are so happy you and your customers are loving Smile for your Shopify store and POS! Thanks for your kind review :)

December 28, 2020

We faced some issues signing in to the Smile app and was taken back to our homepage. There are helpful troubleshoot articles provided by Smile but in the end was able to solve the issue by re-applying the app. The Smile team was quick to get back provide back end support. Overall, it's an easy to use app and you can most certainly feel the warm smiles from the team behind Smile. :)

Mossery
Malaysia
Over 2 years using the app
Smile.io replied December 29, 2020

Thank you so much for your kind works! We're so glad to hear that our team was able to help out quickly. Happy Holidays! 💖

December 16, 2019

It was super easy to install and the instructions were super clear! looks great on the website as well! customer service is so quick too! really recommend this to anyone who's looking for a loyalty program for your website

Rushi
Australia
Over 2 years using the app
Smile.io replied December 17, 2019

Thank you so much for your review ✨ We're so glad it's looking great on your site!

April 20, 2017

This program is amazing! Very simple to use and has everything one could ask for!

Iwipes Microfiber
United States
Over 2 years using the app
November 24, 2022

It's the perfect app! Easily add it to your menu too! I would definitely upgrade if only the monthly subscription weren't so hefty. <3 Thanks Smile Team!

Honestea & Co.
Malaysia
Over 2 years using the app
Smile.io replied November 24, 2022

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

August 16, 2021

This app really helps incentivize my customers to make repeat orders, and I'm always taking questions and inquiries about points, which to me means plenty of folks are using it!

Tarabusi Creek
United States
Over 2 years using the app
Smile.io replied August 17, 2021

Thank you so much! This review makes us so happy 😄

Edited August 11, 2021

This is the easiest app I've found that really makes my customers thrilled, and makes them shop with me more! If you want to increase your customer loyalty, this is the perfect loyalty app program for that!

True Betty Boutique
United States
Over 2 years using the app
Smile.io replied August 12, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been well received by your customers and that we've been able to help your business by incentivizing your customers to shop more 💖

August 15, 2021

The app is great! The operation page is very easy to understand. The key is that for small businesses, its pricing is friendly, and I recommend it. If my business grows significantly in the future, I will definitely upgrade it.

YO-GOGO
Hong Kong SAR
Over 2 years using the app
Smile.io replied August 17, 2021

Thanks so much for the stellar review 🌟 We're looking forward to helping your business grow with Smile !

November 25, 2016

Searching for a Rewards Program ? I suggest Sweet Tooth based on the easy to use APP interface. I never install an APP until I reach out to the APP provider to see how quickly the response time is. Sweet Tooth has you covered here offering online chat and fast response times... Thanks Ellie and Abbey @Sweet Tooth for always offering great advice, ideas, and support. The beginner free plan is great to get you started with zero risk or investment until you start generating customers and sales. How great to start your first 500 customers for free ?

We also use the Shopify POS system and Sweet Tooth Rewards integrates seamlessly. Never crashes and easy display of each customer and points balance. What a great way to keep your customers coming back for more....

A good Rewards system provides a level of gamification encouraging customers to build their points balance to reap discounts but what really attracted me to this APP was the Rewards a customer can earn for Promoting your site. Share on Facebook, Twitter, or customer referrals ? How much value can you put on an APP that promotes others to market for you with a simple click to share ? This can potentially bring 1000's of visitors to your site that you didn't have before.... Not only that but Rewarding Customers on their Birthday with a coupon or rewards bonus adds an element of personalization as well as a reminder to say " Hey come visit our site ". Sweet Tooth automates the marketing for you.... No more sending emails and wasting your precious time.

Setup is easy, support is there to guide you through anything you have a question on.

You can even log in to add rewards to a customers balance manually or edit their points balance in any way you prefer..... Changing from your old site to your new site ? Add your old customers and give them a bonus points balance to visit your new site.... Its easy and builds your followers to continue shopping with you over a competitor.

We also use Sweet Tooth to reward first time visitors or existing customers for writing product reviews or posting a creative response on our company blog. On Free version this can be done manually on their paid plan its implemented in Shopify Reviews. I actually give a rewards amount based on how well the review is written so the better the content written the more we reward. So we may give 5 points for a short sentence review, but if a customer writes a descriptive paragraph pointing out product details and benefits.....well then its just like you paid a creative writer to do the sale for you! This we would reward 50 points and call it an A+ Review bonus ! You can be very creative using this app and Sweet Tooth thought of it all.

Honestly if you have an Ecommerce site, implementing a Rewards APP is a no brainer. It can only grow your business larger.

Try it you won't be disappointed !
One click install, stable, great support and takes little time to setup your Rewards system.

I hope this helps to all you Shopifiers getting started if your wondering if a Rewards APP is really something you need or not. Trust me you need it !

GardenSupplyGuys Dot Com
Jesse N.

Gardensupplyguys
United States
Over 2 years using the app
April 19, 2017

I'm very impressed with this program, and really excited that it's offered for my customers on my website.

Kawaida Butters More
United States
Over 2 years using the app