Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited August 11, 2021

This is the easiest app I've found that really makes my customers thrilled, and makes them shop with me more! If you want to increase your customer loyalty, this is the perfect loyalty app program for that!

True Betty Boutique
United States
Over 2 years using the app
Smile.io replied August 12, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been well received by your customers and that we've been able to help your business by incentivizing your customers to shop more 💖

August 15, 2021

The app is great! The operation page is very easy to understand. The key is that for small businesses, its pricing is friendly, and I recommend it. If my business grows significantly in the future, I will definitely upgrade it.

YO-GOGO
Hong Kong SAR
Over 2 years using the app
Smile.io replied August 17, 2021

Thanks so much for the stellar review 🌟 We're looking forward to helping your business grow with Smile !

November 25, 2016

Searching for a Rewards Program ? I suggest Sweet Tooth based on the easy to use APP interface. I never install an APP until I reach out to the APP provider to see how quickly the response time is. Sweet Tooth has you covered here offering online chat and fast response times... Thanks Ellie and Abbey @Sweet Tooth for always offering great advice, ideas, and support. The beginner free plan is great to get you started with zero risk or investment until you start generating customers and sales. How great to start your first 500 customers for free ?

We also use the Shopify POS system and Sweet Tooth Rewards integrates seamlessly. Never crashes and easy display of each customer and points balance. What a great way to keep your customers coming back for more....

A good Rewards system provides a level of gamification encouraging customers to build their points balance to reap discounts but what really attracted me to this APP was the Rewards a customer can earn for Promoting your site. Share on Facebook, Twitter, or customer referrals ? How much value can you put on an APP that promotes others to market for you with a simple click to share ? This can potentially bring 1000's of visitors to your site that you didn't have before.... Not only that but Rewarding Customers on their Birthday with a coupon or rewards bonus adds an element of personalization as well as a reminder to say " Hey come visit our site ". Sweet Tooth automates the marketing for you.... No more sending emails and wasting your precious time.

Setup is easy, support is there to guide you through anything you have a question on.

You can even log in to add rewards to a customers balance manually or edit their points balance in any way you prefer..... Changing from your old site to your new site ? Add your old customers and give them a bonus points balance to visit your new site.... Its easy and builds your followers to continue shopping with you over a competitor.

We also use Sweet Tooth to reward first time visitors or existing customers for writing product reviews or posting a creative response on our company blog. On Free version this can be done manually on their paid plan its implemented in Shopify Reviews. I actually give a rewards amount based on how well the review is written so the better the content written the more we reward. So we may give 5 points for a short sentence review, but if a customer writes a descriptive paragraph pointing out product details and benefits.....well then its just like you paid a creative writer to do the sale for you! This we would reward 50 points and call it an A+ Review bonus ! You can be very creative using this app and Sweet Tooth thought of it all.

Honestly if you have an Ecommerce site, implementing a Rewards APP is a no brainer. It can only grow your business larger.

Try it you won't be disappointed !
One click install, stable, great support and takes little time to setup your Rewards system.

I hope this helps to all you Shopifiers getting started if your wondering if a Rewards APP is really something you need or not. Trust me you need it !

GardenSupplyGuys Dot Com
Jesse N.

Gardensupplyguys
United States
Over 2 years using the app
April 19, 2017

I'm very impressed with this program, and really excited that it's offered for my customers on my website.

Kawaida Butters More
United States
Over 2 years using the app
August 2, 2023

Great value for the entry level system that we use here at Owens Organic Coffee. The system has enabled us to better serve our most loyal customers and to encourage new customers to return (we have a very high returning customer rate). Easy to set up, easy to use, integrates seamlessly with Shopify and Recharge (subscriptions) and the chat support has been top notch (very quick responses too).

Owens Organic Coffee Roasters
United Kingdom
Over 2 years using the app
Smile.io replied August 3, 2023

Thank you so much for taking the time to leave this lovely review!! 🤩 We're so stoked to hear that you're loving Smile and that it's helping you build loyalty with your customers 💪 Please don't hesitate to let us know if there is anything else we can assist with 😊

✨ The Smile Team

April 12, 2022

i am very happy with the service today. i had the $49 plan and when i explain my needs and the feature is too many for me. they explained kindly about i can downgrade my plan to be free! really thankful!

Min's
Canada
Over 2 years using the app
Smile.io replied April 14, 2022

Thank you so much for taking the time to share your thoughts!! Please don't hesitate to reach. out to our team whenever - always happy to help! 💖

March 13, 2016

Works great has brought business in as well as new customers and new friends

The Flittermouse
United Kingdom
Over 2 years using the app
October 21, 2021

super easy to install. I love that they have a free option to try and start somewhere. I wish they had a text message option.

SOCKERBIT
United States
Over 2 years using the app
Smile.io replied October 22, 2021

Thank you so much for your amazing review - and for the suggestion! 📲 We'll be sure to share with our product team :)

November 6, 2016

Great so far!!

www.thedronehut.co.uk

Thedronehut
United Kingdom
Over 2 years using the app
September 20, 2021

Excellent customer service! Petrit was amazing and assisted with our issues in a friendly and helpful manner. Thank you, Petrit!

The Redheaded Camel
United States
Over 2 years using the app
Smile.io replied September 21, 2021

Thank you so much for your review 🤗 And we agree - Petrit is amazing :)