Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 23, 2023

Great explanation from Hannah!

VPA GADGET SDN BHD
Malaysia
Over 2 years using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

We think Hannah is awesome too! Let us know if you need anymore help :)

June 16, 2020

I absolutely LOVE this app. I have used it for a year now, actually over, and it's AWESOME to hear your client LOVE getting rewards! So many tools and great customer service.

FamFancy Boutique
United States
Over 2 years using the app
Smile.io replied June 16, 2020

Thank you so much for the kind review! Our team works hard to make sure that merchants feel supported. 💖

August 15, 2021

Amazing customer service! I was able to have all of my questions answered in a timely manner! Great app!!

Tesorina Boutique
United States
Over 2 years using the app
Smile.io replied August 17, 2021

Thank you for taking the time to leave us a review 💖 So glad to hear about your nice experience with our live chat team!

December 18, 2021

Having good app support is SO important, and this app does that! Also, the UI of the app is really good. I'm excited to see how my customers respond to rewards!

The Uniform Shoppe
United States
Over 2 years using the app
Smile.io replied December 21, 2021

We are excited too!! thank you so much for your review we really appreciate it.

April 13, 2017

Great loyalty program. Simple options to make your customers happy.

Cali Steam Llc
United States
Over 2 years using the app
July 11, 2016

Super easy to set up - I can't wait to see the results!!

Lolly Boo
United Kingdom
Over 2 years using the app
May 13, 2015

Have had this app for a couple of weeks now and it has been great. Have had a large amount of people signing up, and already had some people using their rewards! Have since put this onto our other sites as we can see the benefits are well worth it. Would definitely recommend this app to anybody who is looking to build on their customer base.

Novadown
New Zealand
Over 2 years using the app
October 5, 2023

Good customer service. I was helped by Jade, she was quick and provided the information I needed!

Mountaineer Brand Products
United States
Over 2 years using the app
Smile.io replied October 6, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

March 18, 2017

Excellent app. Just what I'm looking for and very newbie friendly with FREE option to start out till 500 subscribers.

Noseintl
Malaysia
Over 2 years using the app
July 12, 2017

Easy to set up, and I'm a fan of the freemium model they employ (which is why I chose this over other top-rated rewards apps). Gives me the confidence that I can actually use their tools to grow into a paid plan.

Local Joe
United States
Over 2 years using the app