Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

December 23, 2015

This is an amazing way to give your customers an incentive to shop more!

Dancing Leaf Teas
India
Over 2 years using the app
Edited April 19, 2019

Kellen is the man. He helped me clarify on some questions I had to better help my customers. Thanks!

Publish Online Shop
United States
Over 2 years using the app
Smile.io replied April 22, 2019

Thanks so much for the five-star review :) We really appreciate it!

March 7, 2018

Good app, been using it for a couple of years now. Handles itself which is great and customers use it very often.

Had some trouble and contacted their support, Maggie fixed the issue for us no problem. Didn't link us to some complicated documentation for us to follow, just went silent for a few minutes and came back saying it was all fixed.

Highly recommend.

Vapor North
Canada
Over 2 years using the app
August 14, 2023

Lisa provided fast, clear, and meaningful answers to questions, and also used awesome GIFs! Thank you!!

Denim and Honey Boutique
United States
Over 2 years using the app
Smile.io replied August 16, 2023

Thanks for your kind words and for taking the time to leave a review. We really appreciate it and also think Lisa is awesome. We agree, her gifs are the best!

May 13, 2016

So far so good. Loyalty is important to attracting and keeping customers
Www.collectorcraze.com.au

Collectorcraze
Australia
Over 2 years using the app
August 9, 2016

Loving this app so far! Keep up the good work.

Baltic Amber Avenue
United States
Over 2 years using the app
February 7, 2017

Great app, really easy to set up. Hopefully it will produce some good results.

Myova
United Kingdom
Over 2 years using the app
Edited February 20, 2016

This is an cool APP my customers LOVE IT!!!!! and I do too! Customers love to save...

Bark Gourmet Bake Shop
United States
Over 2 years using the app
February 4, 2022

Smile has been great to work with, and our customers love using our "Legacy Stars". We have seen an increase in sales from this! Customer service has also been incredible and most recently speaking with Jade was such a great experience. Thank you so much for having such a great team!

The OVer Company
Canada
Over 2 years using the app
Smile.io replied February 4, 2022

It's great to hear that enjoy the app and our support, especially from Jade 🤩. I'll let them know! We are excited for you and all your future clients 🚀

May 12, 2022

Larry walked me through the process of exporting/importing a CSV, to give all my customers 50 points right off the bat of starting this program. Shout out to him for being patient!

Sagebrush Annie's Boutique
United States
Over 2 years using the app
Smile.io replied May 12, 2022

Thanks for taking the time to leave a review! We think Larry is pretty great too and are so glad he was able to help you out getting points to your customers today :)