Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,523)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Nicole was amazing. Super patient and helpful and answered all of my questions! She was very clear in her instructions and made the troubleshooting process seamless.
Thank you for the review! We're so happy to hear that Nicole was able to troubleshoot your questions effectively, we agree that she's amazing! 💛
awesome app, very good and cost effective. just wish it had an option for the rewards redemption to be accessed via a standard webpage instead of an app or floating button
Thanks for taking the time to leave a review! It was amazing helping you today :) -Jade <3
Love this app! It is such an amazing loyalty program. It makes our customers feel special and come back more often to purchase items.
Smile is a great app for points and referrals and they online chat system is great! in particular Brady, Jess and Jobie have been incredibly helpful in helping us get everything set up!
Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄
So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!
Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊
Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great!
Their customer support is also very responsive and helpful!
Thank you for taking the time to leave such a kind review ❤️ We are so happy to hear that you are enjoying Smile and all the features! Please feel free to reach out if you need anymore assistance - The Smile Team
The app is amazing and really helps to build loyalty amongst our customers. I had the pleasure of dealing with Christian in support regarding some queries and advice.... ad the customer support is just on the next level! Thanks Christian... Thanks Smile!
Thank you so much for your lovely review! We're so glad to hear that Christian was so helpful 💖
Great way to get a loyalty program started, and they have so many resources to help along the way! Their customer support is great as well.
That is so kind 💖, thank you so much for leaving a review, We are always here if you need us 🙏
So far I love it! I can't wait until people start to sign up. This fits perfectly with my bake shop.
We experienced difficulty in setting up the Reward Code and trying to find solution. Jade attended to us and she has been amazing and has been very helpful in providing the required links to the guide and tutorial video that will be helpful for us.
Thank you so much for your review! We're so glad to hear that Jade was so helpful!