Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,539)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

August 27, 2024

Le service à la clientèle est excellent. J’adore cette application facile à utiliser, je ne suis pas une experte mais j’ai réussi facilement

Ongles Elaine Lemay
Canada
Over 1 year using the app
Smile.io replied August 29, 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

October 29, 2024

easy to use, responsive support, great

Pepa London
United Kingdom
About 1 year using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

September 2, 2024

Lynn has a superb work today. Thanks so much to her and Smile's team.

HEGIRA
Malaysia
Almost 4 years using the app
Smile.io replied September 4, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

October 17, 2024

Easy to use UI and great customer support. I had a few questions upon first installing the app and Lynn cleared up everything for me. Love it so far!

Petit Anjou
United States
3 days using the app
Smile.io replied October 18, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

August 22, 2024

very fast help! Thank you!

Ava's Pet Palace
United States
Over 1 year using the app
Smile.io replied August 23, 2024

Thank you so much for taking the time to leave us this review! 💛

September 12, 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Argital Australia
Australia
3 days using the app
Smile.io replied September 13, 2024

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)

- Hannah

November 19, 2024

Very helpful

Minnie Rose
United States
Over 3 years using the app
Smile.io replied November 20, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

October 31, 2024

Prompt customer service

Erstwilder
Australia
Over 4 years using the app
Smile.io replied November 2, 2024

Thank you for the 5 star review! 🙌

- Smile Team ✨

August 16, 2024

perfect support from Lynn, hope i can fully use the plan

Yan Collection
New Zealand
3 months using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

July 19, 2024

The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great.
The support staff - even better! Thanks Lynn

Vach Cittoni
Canada
8 months using the app
Smile.io replied July 23, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩