Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,703)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

March 13, 2025

Programme de fidélité complet, même en version gratuite ! Le support client est réactif et efficace

Nine Worths
France
Over 1 year using the app
Smile.io replied March 15, 2025

Thank you so much for taking the time to leave this rating! We really appreciate it 💖

December 11, 2024

I really appreciate Joana's help!! I am excited to start this program on my store and feel relieved that support was able to help me so quickly!!!

Affirm The Word Literary
United States
21 days using the app
Smile.io replied December 13, 2024

Thank you for taking the time to leave us a 5-star review! 🤩

February 27, 2025

Good response on customer service and the app is easy to use.

GRMS, gourmetcoffees.com
United States
About 2 months using the app
Smile.io replied February 28, 2025

Thank you for taking the time to leave this review! We are happy to hear you find the app easy to use.

February 19, 2025

great customer service

Vibe Jewelry
United States
About 2 years using the app
Smile.io replied February 21, 2025

We really appreciate your review - thanks!

November 7, 2024

The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty ...

Mystic Perfume
United States
Over 2 years using the app
February 25, 2025

Great Customer Service!

Janado | The Smarter New
Germany
Almost 2 years using the app
Smile.io replied February 26, 2025

Thanks so much for taking the time to leave this review - we are happy to hear our team were able to support you!

February 20, 2025

Very good support from Lisa.
Prompt to reply and solved the issue quickly.

Sow & Arrow
United Kingdom
29 days using the app
Smile.io replied February 22, 2025

Thank you so much for taking the time to leave this review 💖

November 21, 2024

Joana was really helpful in answering my enquiry.
The app is super simple to use and not overwhelming at all. Thank you for making it easy!

Craftly Ltd
United Kingdom
11 months using the app
Smile.io replied November 22, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

November 27, 2024

Very quick and pointed me to the right direction with ease

The Mane Attraction
United States
Over 2 years using the app
Smile.io replied November 29, 2024

Thank you for your review. We are happy that your questions were answered quickly!

February 20, 2025

Lisa was very helpful and effecient. Many thanks

Kedar Health
Ghana
Over 1 year using the app
Smile.io replied February 25, 2025

Thank you for your review and feedback. I've reached out via email to address this with you.