Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,507)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

August 15, 2024

Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.

Underwear for Humanity
Australia
5 months using the app
Smile.io replied August 17, 2024

Thanks so much for taking the time to leave a review!

- Smile Team ✨

August 21, 2024

Great app and excellent customer service!

Ingrid Press
United States
Over 2 years using the app
Smile.io replied August 23, 2024

Thanks for taking the time to leave us a review! 💛

October 17, 2024

Easy to use UI and great customer support. I had a few questions upon first installing the app and Lynn cleared up everything for me. Love it so far!

Petit Anjou
United States
3 days using the app
Smile.io replied October 18, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

October 29, 2024

easy to use, responsive support, great

Pepa London
United Kingdom
About 1 year using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 15, 2024

Customer service is prompt, professional, and they help from a growing company perspective.

Airthereal
United States
Over 1 year using the app
Smile.io replied August 17, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

September 4, 2024

Great App and great support, thank you

Tripod Coffee
Australia
Over 1 year using the app
Smile.io replied September 6, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

October 31, 2024

Prompt customer service

Erstwilder
Australia
Over 4 years using the app
Smile.io replied November 2, 2024

Thank you for the 5 star review! 🙌

- Smile Team ✨

September 8, 2024

prompt response and exact info I was after

thank you

Poker Tragic
Australia
About 1 month using the app
Smile.io replied September 10, 2024

Thank you so much for taking the time to leave this review 💖
It was a pleasure assisting you!

Karen - Smile Team✨

August 12, 2024

Great app and excellent customer service.

Red Mills Store
Ireland
Almost 4 years using the app
Smile.io replied August 15, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

August 19, 2024

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Pawsync
United States
About 2 months using the app
Smile.io replied August 21, 2024

Thank you for taking the time leave a review! We're glad to hear that you've found it easy to use 🤩
- Angie and the Smile Team ✨