Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 7, 2022

I had an issue with a customer accessing her points. Nicole was really helpful in explaining what happened and instructing me on how to fix going fwd - thanks!

StrengthxBeauty.com
United States
Over 2 years using the app
Smile.io replied November 7, 2022

We appreciate you taking the time to leave a review. It was great chatting with you today. Don't hesitate to reach out if you need anything else 💛 Nicole

March 10, 2017

awesome i cant wait to see the value that this will add. I think my customers will appreciate the community that is created within an incentivized customer base.

Matcha Tea Powder Plus
United States
Over 2 years using the app
January 13, 2016

Super easy to use with dynamic results!

Phoebes Garden
United States
Over 2 years using the app
September 8, 2022

Jade was super duper helpful! She helped me understand what I was doing wrong and we fixed the problem! YAY!

Jonica's Bakery
United States
Over 2 years using the app
Smile.io replied September 9, 2022

Thanks for taking the time to leave a review! It was a pleasure helping you :) -Jade <3

October 1, 2021

SO far, really cool!! Thank you for having the chat option to help me ;) It is very helpful and easy to use.

CrystalNinja
United States
Over 2 years using the app
Smile.io replied October 6, 2021

We're so glad to hear that!! Please don't hesitate to reach out through chat anytime ;)
Thanks so much for taking the time to leave us this lovely review 💖

September 4, 2016

great app, super simple setup

Vapebrands
Canada
Over 2 years using the app
April 19, 2017

Such an awesome app...really helping our business!! Thanks guys

Umbavape
United States
Over 2 years using the app
April 29, 2016

Just downloaded and I'm already up and running! Great app!

The Niche And Nail Home Decor
United States
Over 2 years using the app
January 15, 2019

Awesome app for those wanting to reward loyal customers. Easy to use, lovely design and great customer service. They get back to me super fast when I have an issue or need help with something. Maggie helped with my most recent glitch and took great care of me. The issue was resolved within minutes. Even MORE amazing that they offer a free plan in addition to the paid option. Highly recommend!

Alley & Rae Apparel
United States
Over 2 years using the app
August 22, 2016

Pricey when you get to the high numbers, but easy to use. Like the base customisations so that you can colour match to your existing sites and customer service has been quick and efficient. Thumbs up from modernoutfitters.co.uk

Yourmo
United Kingdom
Over 2 years using the app