Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,524)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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since installed so far works good, but its beginning, hopefully i will see some positive feedback,,
Happy to hear that our app is working well! Don't hesitate to reach out to support if we can help with anything! Thank you so much for your review 💖
The Smile agent was really fast at replying to my query and just as quick to find me a solution.
Really good customer service and my issue was fixed in no time.
Thanks so much for the kind words about Christian and Petrit 🤩 They are both superstars on our support team, and we're so glad to hear that you agree!
Looking forward to continuing this support in the future ✨
- Smile Support Team
If you’re looking to engage your customers with a Rewards and Loyalty point scheme... then this is the perfect app! The customer service team are fantastic and super helpful. The feedback we have had from our customers is great and they love the referral system in place as well ! It’s super easy to setup and if you had any issues the Customer Service team are there to help. 5/5
Thank you so much for the 5-star review ✨Excellent to hear that Smile was super easy to setup, your customers are loving it, and you've gotten all the help you need from our support team 😁
Just started using this app, so far it is perfect, especially with the FREE option! Contacting customer service with questions was a breeze, Jade was incredibly helpful and quick!
Thank you so much for your lovely review! We agree - Jade is the best! :)
Maggie helped me with my issue in lightning speed time. Great customer service, great app, and great people!! Just about to have it launched on our main site and we couldn't be more excited!
Smile has great customer service! I really appreciate their responsiveness as we work to grow our rewards program.
Thank you so much for your kind words! We'll always be around if you need our assistance, and we can't wait to see your business grow ❤️
Absolutely fantastic. We moved over to Smile after our previous loyalty app didn't offer the features we wanted without having to pay a lot more for an upgrade. So far we've found the transition seamless, set up very comprehensive, and overall a much better app (and saving us money) - just wish we'd used it from the beginning! Customer service also brilliant - Joshua was a pleasure to speak to and resolved our query very quickly. Overall very impressed and highly recommend.
Thanks for this amazing feedback! We are so glad to hear that your search is over! We look forward to helping you continue to build loyalty (and save money), best of luck! ☘️
Cheers,
Joshua - Smile Team 🧙♂️
Smile works great and the support is top notch. I had some questions this morning and was on a google meet call within minutes and they went above and beyond to help resolve my questions. Highly Recommended.
Update: Support continues to be amazing and this app has generated a ton or repeat buyers.
Thank you so much for taking the time to leave this review & for all your kind words 💛 We look forward to continuing to impress 🤩
Lisa - Smile Team ✨
APP很好使用，客服人員也很有耐心幫忙解答，整體使用起來體驗不錯，該有的功能也都有，滿足基本的會員後台設置功能，很推薦給其他有此需要的人!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you so much for your kind review. we are delighted you think the app is easy to use. Please reach out if you need anything, we are always happy to help!
Good app / Good people. Smile customer service is excellent and they deeply care about resolving issues and making this app as user friendly as possible. I recommend them.
Thank you so much for sharing your experience with support and for the wonderful review ✨