Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 16, 2021

Just installed Smile.io and it was easy to install and the customer service chat team are really helpful. If you don't know how to do anything they help straight away. The app seems to be working well from the start. Am really happy with it so far.

The Earth Shop
United Kingdom
Over 2 years using the app
Smile.io replied March 16, 2021

Thanks so much for the 5-star review! 🌟

March 28, 2019

Brilliant app, works really well on my website, it is highly recommended. The app can be nicely customised and easy to install.

KindLivingSupermarket
United Kingdom
Over 2 years using the app
Smile.io replied March 29, 2019

Thank you for the five-star review! We really appreciate it :)

April 19, 2022

Highly Recommend. Easy to navigate, and when I had any trouble with it, the customer service is excellent and quick (thank you Jade!) with guiding through any issues/confusion.

The Farm Life
United States
Over 2 years using the app
Smile.io replied April 19, 2022

Thank you so much for taking the time to leave us this review 💖 We're so glad to have been able to help! :)

Edited July 3, 2021

I just signed up with the app and so easy to use and business friendly. I totally recommend it. Make your clients comeback for more points !

SHAKA Clothing
Canada
Over 2 years using the app
Smile.io replied July 6, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨
Thanks so much for leaving us this review!

June 20, 2022

Bu uygulama pazarlama konusunda çığır açıyor. daha çok varyasyon eklense güzel olur. Örneğin puanlarla verilen ödülün her bir müşteri için yalnızca tek kullanımlık olması gibi.

LOLFANSTORE
Türkiye
Over 2 years using the app
Smile.io replied June 20, 2022

Bir inceleme bırakmak için zaman ayırdığınız için çok teşekkür ederiz! 😀 Yapıcı geri bildiriminiz için de teşekkür ederiz!💪Büyümenize yardımcı olmaya devam etmek için sabırsızlanıyoruz! 🚀

Şerefe,
Joshua- Gülümseme Ekibi 🧙‍♂️

Edited July 17, 2021

It was very easy and simple to use. t was very detailed on what, and how their program will work. I highly recommend this app!

Urban Dreams&Thingz
United States
Over 2 years using the app
Smile.io replied July 21, 2021

Thanks for letting us know it was easy for you to use the app! We wish the best of luck to you and your business 😄

September 21, 2016

It is very user friendly and easy to configure to what you need for your online store. Would definitely recommend!

Jb Convenience Shop Ltd
Canada
Over 2 years using the app
March 22, 2016

So far so good. Easy to use and just what I was looking for.

Purple Dot Fashion
United States
Over 2 years using the app
April 5, 2022

The support is excellent and our customers love it! I would recommend Smile rewards to other Shopify stores that want to engage with their clients.

PRO EDU
United States
Over 2 years using the app
Smile.io replied April 6, 2022

Thanks for sharing your kind & generous feedback! 😊

Edited February 9, 2024

We have installed the free version to test before upgrading, its fantastic! Its super easy to install and use. I had a query, got a live response really quickly and their staff are always willing to assist. Very fast response time too.

Supernova Studio
South Africa
Over 2 years using the app
Smile.io replied November 3, 2021

Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)