Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 5, 2023

Great support!

Japanese Tools Australia
Australia
About 1 year using the app
Smile.io replied November 7, 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

May 15, 2018

Easy to use and simple! So excited to implement!

Pure Life Jewelry
United States
Over 1 year using the app
February 12, 2021

Smile is a Great App - really love the way it is set up, very easy to use. We have only been using it a short time, but so far so good!

Sour Me Sweet Confectionery
Canada
Over 1 year using the app
Smile.io replied February 13, 2021

Thank you so much for the 5-star review 🌟 Best of luck in launching your rewards program!

January 3, 2022

We love using this app to attract new customers and retain our existing customers! Our website www.nailsmailed.com has seen huge profitability from this!

NailsMailed
United States
Over 1 year using the app
Smile.io replied January 4, 2022

Thank you! 🙏 We're excited to work with you and help bring in those customers! 💯

May 22, 2018

Great product and add-on for small, up and coming e-commerce business. Excited on how this will affect my sales.

Hyperlaces
Philippines
Over 1 year using the app
August 16, 2022

Helpful customer service. Jade helped me resolve my issues and provide clarity on any questions I had.

Auntie's Supply
Canada
Over 1 year using the app
Smile.io replied August 16, 2022

Thank you so much for taking the time out to leave a review! It was a pleasure assisting you today :)

Edited September 23, 2019

This app is absolutely amazing. Their customer service is exceptional as well. I highly recommend this app for rewards your customers.

Meraki Wellness LLC
United States
Over 1 year using the app
Smile.io replied September 16, 2019

Hey there! Thank you for your review! We're so glad that support was able to help! 😊

Edited November 7, 2024

Works with our web store and Shopify POS seamlessly, when not much else does. Integrated with our Stamped.io product reviews so we can reward customers who leave reviews.

Indoor Farmer
Canada
About 1 year using the app
Smile.io replied October 12, 2023

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 11, 2019

Essential! Flexible Reward points program and excellent referral system in one app. Good integration with Shopify.

QuoteData
Argentina
About 1 year using the app
Smile.io replied August 14, 2019

Thank you for the five-star review! We're happy to hear that you're loving the referral system! 😊

Edited May 10, 2022

I had some help from Joshua today friendly and helpful satisfied customer. He produced a small video so I could find out how to select all customers for the rewards

Con Amore
United Kingdom
About 1 year using the app
Smile.io replied April 11, 2021

Thank you so much for the review! I really appreciate you taking the time leave us updated feedback and I am so glad we were able to help today! It was great chatting with you! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️