Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 2, 2022

This app was very easy to set up and I love that it is hands off. Once customers sign up smile handles all the rest including creating and sending discount codes.

Sweet Girl Bowtique
United States
Over 2 years using the app
Smile.io replied March 4, 2022

Thank you so much for your review 🤩

June 6, 2022

It took some doing, but Jade was a HUGE help in getting my customers and points switched over from BigCommerce to Shopify. She was patient with my limited computer skills and walked me through getting everything situated. Absolutely love the Smile program and your staff.

LSoH
United States
Over 2 years using the app
Smile.io replied June 6, 2022

Thank you so much for the kind words, it was an absolute pleasure assisting you today :) -Jade <3

August 14, 2023

This app helps us make a closer connection with our customers. After new updates, the Growth plan is the most valuable to choose. Their customer services have quick responses and professional skills, especially Lisa.

Vaporesso Store
Hong Kong SAR
Over 2 years using the app
Smile.io replied August 16, 2023

We love hearing that you feel more connected to your customers with Smile :) Thank you so much for your review and kind words. We also think Lisa is great! Let us know if you have anything else we can help you with.

September 7, 2017

easy to use not sure whether customers will engage more with this installed

Leminimo
United States
Over 2 years using the app
December 20, 2021

Me gusta mucho el diseño. La aplicación fue fácil de instalar y configurar y la atención al cliente fue excelente y muy rápida.

Tikafarma
Peru
Over 2 years using the app
Smile.io replied December 21, 2021

Gracias por las amables palabras😍. Estamos encantados de que te guste la aplicación y estaremos encantados de ayudarte siempre que podamos.🥰

September 1, 2016

I have been looking for a way to reward www.fightchix.com customers, sweet tooth is the perfect app! Super flexible and easy to set up and really creates the personal connection in the online space!

Www Fightchix Com
United States
Over 2 years using the app
October 3, 2016

Sweet Tooth is a great enhancement to my website. Would recommend!

Covet Cosmetics
United States
Over 2 years using the app
May 19, 2016

Perfect! Exactly what I was looking for in an App!

Highway 31 Dreams
United States
Over 2 years using the app
August 14, 2016

Great app, can't wait to see my customers using the scheme.

Feeling Quirky
United Kingdom
Over 2 years using the app
August 5, 2021

Easy to kick off with the free plan for start-ups and Smile Support was responsive and quick to provide a workaround! Appreciate it a lot! Looking forward to more features and continue to reward our customers using Smile!

CELEBLOONS (Customised Balloons & Gifts)
Singapore
Over 2 years using the app
Smile.io replied August 5, 2021

Hello Sue! Thanks so much for leaving the review 💕 💕 and we look forward to helping your brand grow and "celebrate life's every occasion with you" 🙏