Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,677)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

March 7, 2018

Good app, been using it for a couple of years now. Handles itself which is great and customers use it very often.

Had some trouble and contacted their support, Maggie fixed the issue for us no problem. Didn't link us to some complicated documentation for us to follow, just went silent for a few minutes and came back saying it was all fixed.

Highly recommend.

Vapor North
Canada
Over 2 years using the app
December 3, 2023

We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.

Naran Lingerie
Australia
Over 2 years using the app
Smile.io replied December 4, 2023

Thanks so much for taking the time to leave us a review today! So glad we were able to find a solution that enabled your customer to use the discounts that she earned 🙂

Here if anything else comes up!

Yours in Loyalty,

✨ The Smile Support Team ✨

May 13, 2016

So far so good. Loyalty is important to attracting and keeping customers
Www.collectorcraze.com.au

Collectorcraze
Australia
Over 2 years using the app
August 9, 2016

Loving this app so far! Keep up the good work.

Baltic Amber Avenue
United States
Over 2 years using the app
October 5, 2023

Good customer service. I was helped by Jade, she was quick and provided the information I needed!

Mountaineer Brand Products
United States
Over 2 years using the app
Smile.io replied October 6, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

February 7, 2017

Great app, really easy to set up. Hopefully it will produce some good results.

Myova
United Kingdom
Over 2 years using the app
October 23, 2023

Great explanation from Hannah!

VPA GADGET SDN BHD
Malaysia
Over 2 years using the app
Smile.io replied October 24, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

We think Hannah is awesome too! Let us know if you need anymore help :)

August 14, 2023

Lisa provided fast, clear, and meaningful answers to questions, and also used awesome GIFs! Thank you!!

Denim and Honey Boutique
United States
Over 2 years using the app
Smile.io replied August 16, 2023

Thanks for your kind words and for taking the time to leave a review. We really appreciate it and also think Lisa is awesome. We agree, her gifs are the best!

Edited February 20, 2016

This is an cool APP my customers LOVE IT!!!!! and I do too! Customers love to save...

Bark Gourmet Bake Shop
United States
Over 2 years using the app
February 4, 2022

Smile has been great to work with, and our customers love using our "Legacy Stars". We have seen an increase in sales from this! Customer service has also been incredible and most recently speaking with Jade was such a great experience. Thank you so much for having such a great team!

The OVer Company
Canada
Over 2 years using the app
Smile.io replied February 4, 2022

It's great to hear that enjoy the app and our support, especially from Jade 🤩. I'll let them know! We are excited for you and all your future clients 🚀