Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 17, 2022

The app rocks, the customer service is even better. I always get REAL help when i need it! It's also been a great tool for my customer they love the points system!

Fire Seed Bakery Supply
United States
Over 2 years using the app
Smile.io replied March 18, 2022

Thanks so much for the kind words about our team and app 🤩

September 14, 2017

Evy's Tree uses smile for Rewards and Referrals. We love to be able to reward those who are loyal to our brand. With Smile, the program is very easy to setup and is reliable. The best part is that we've been able to brand it so it matches the branding on our site and customer journey.

Evys Tree
United States
Over 2 years using the app
August 25, 2016

Great built in options to set up rewards.

Daasoptique
United States
Over 2 years using the app
Edited May 16, 2021

I am just trying this app from today, loving it has "spanish" option for costumers, let's see how it goes. I like how simple and user friendly it is

DAILA FILIGRANA
Colombia
Over 2 years using the app
Smile.io replied May 17, 2021

Thanks so much for the 5-star review 🌟 So happy to hear how simple and user-friendly you've found Smile to be, and estoy muy feliz that you're loving our Spanish translations!

July 25, 2022

I am using this app to incentive my customers to make a purchase. I really love how it is performing so far!

Laka Living
United States
Over 2 years using the app
Smile.io replied July 25, 2022

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are loving Smile so far :)

November 15, 2018

Finally a full featured rewards program that's reasonably priced and even has a great free option. Had a quick question with customer service after sign up and the chat with Maggie was friendly and efficient. Had our first customer using the program in under an hour.

NorthWood Distributing
United States
Over 2 years using the app
October 30, 2018

This app is easy to use once you get your rewards setup. Great app and helps boost social engagement.

Posh Candle Co.
United States
Over 2 years using the app
April 5, 2022

I am amazed at how easy it was to import my customers points from another Reward app. Smile's app is intuitive, a breeze to add branding and customize. Even with the POS app - my current customer's points came through. The POS interface is simple for my employees - just a single click to add the rewards to a customer's order. Truly - I am as excited as them!

Threaded Lines
United States
Over 2 years using the app
Smile.io replied April 6, 2022

Thank you so much for your lovely review ✨ We're so glad to hear that you're finding the app easy to use! Please don't hesitate to reach out if we can help with anything else :)

December 6, 2021

Smile has made it dead-simple to get rolling with a fully-automated loyalty program. Service through the in-app chat function has been stellar as well! (thanks Maria and Christian)

Eastwood Guitars
Canada
About 2 years using the app
Smile.io replied December 8, 2021

We're SO happy to hear that! Thanks so much for taking the time to leave us your thoughts. Glad to hear that you had a great experience :)

February 28, 2021

This App is amazing! I just installed it in my store . I can't wait to see my store grow. I'm so happy.

afashionroyal.com
United States
About 2 years using the app
Smile.io replied March 2, 2021

🤩 Thank you so much for the 5-star review! We're excited to see your store grow and so happy to hear that you're so happy with the app 😁