Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 11, 2023

Very helpful and quick responses. She walked me through the answers to all my questions and helped me decide to switch my loyalty program to Smile. With their features and price, I'm super happy using them now. Switching to them was the best thing for my customers

Chris's Ice Cream
Canada
About 2 years using the app
Smile.io replied July 13, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

September 10, 2016

So far I am happy with the set-up stage. I am concerned though that Sweeth Tooth does not offer a basic program based on the number of orders per month. We'll see. So far so nice.

Irthly Jewelled Adornments
United States
About 2 years using the app
December 17, 2021

No real persistent issues with the app. The support team, specifically Jade, is always super pleasant and quick to help!

SARAH BRIGGS
United States
About 2 years using the app
Smile.io replied January 7, 2022

Thanks so much for taking the time to leave us a review 🙌

May 10, 2016

Super easy to set up and get going. Giving it a try and will update review after a bit more experience. Checkout our store using Sweet Tooth at www.myproductroadmap.com

Roadmap Slides
United Kingdom
About 2 years using the app
November 8, 2016

Love it! Makes it easy to reward customers for their Loyalty

The Whole Body Naturals
United States
About 2 years using the app
Edited July 19, 2023

We have been using smile.io for over a year now and it has been fantastic! Loyalty programs in general are a great implementation for most e-commerce businesses but smile have been extra great because of their support. The ability to message in at anytime, all their agents are friendly, very knowledgeable and quick to respond which makes everything with this integration a whole lot easier!

Accio! Box
United States
About 2 years using the app
Smile.io replied August 25, 2021

Thank you so much for your lovely review! Looking forward to seeing the app on your live site, and we'll be here if you need assistance at any time ❤️

February 22, 2024

Been using Smile for almost 4 years with no hiccups, it's a nice and easy app to use. We ran into some issues as well and had the pleasure of speaking with Hannah who went above and beyond to fix and resolve the issues which has ensured that we continue to use the app for our store! Great app and great people to work with.

RarePlayingCards.com
Canada
About 1 year using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words. We are happy Hannah was able to help :)

Yours in Loyalty,

✨ The Smile Support Team ✨

July 19, 2016

This is my first shopify account and I'm excited to be able to reward my clients!

Digitaldetours
United States
About 2 years using the app
May 14, 2016

Amazing and free app, has increased customer retention significantly

Lawnkart
India
About 2 years using the app
April 11, 2018

FAST RESPONSE AND EASY DIRECTIONS! THANK YOU @MAGGIE YOU'RE THE BEST!

Blackpocah Com
United States
About 2 years using the app