Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 17, 2016

Sweet Tooth, get it, you won't regret it. If it's a loyalty program that's easy to install, use and reward your customers with, it's this.

Origin One
India
About 2 years using the app
July 4, 2016

Loving how easy the set-up is for this App.

Pure Deo Co
Australia
About 2 years using the app
June 13, 2016

I love how easy Sweet Tooth is to use! Awesome product!

The Madam Candle Company
Australia
About 2 years using the app
July 15, 2016

Lots of features, easy to set up and great support.

Some really useful article on their website to help with planning and getting started, plus how to then build participation once launched.

Still early days for us, but we're getting pretty good signups and points being earned. Critically, those are turning in to sales through referrals and so on.

Elements For Life
United Kingdom
About 2 years using the app
Edited April 21, 2018

Had a chat with Maggie and discussed my issues. Let's just say the support they provide is AMAZING. Highly recommend.

Happily Ever A
United States
About 2 years using the app
October 31, 2023

Smile has been great to offer discounts to customers both online and in-store. We had a few minor setup issues and ideas we wanted to explore and received amazing support from the customer support team.

PAST Outdoors
Australia
About 2 years using the app
Smile.io replied November 1, 2023

Thank you for your kind words! We are so happy we were able to overcome your setup issues and explore new ideas for your business together - Hannah & The Smile Team :)

June 7, 2023

Easy setup and very helpful staff. Always quick and accurate responses to any questions that come up.

Blue Chip Wrestling
United States
About 2 years using the app
Smile.io replied June 7, 2023

Thank you for taking the time to leave your kind review. It was wonderful assisting you today ❤️ - Jade & The Smile Team

February 15, 2022

We love this app! So easy to use and the customer support is always so helpful and quick to respond!

Mint
United States
About 2 years using the app
Smile.io replied February 16, 2022

Thanks so much for taking the time to leave us this review 💖 We're so glad to hear that you're enjoying our app!

May 4, 2020

Recently downloaded the free version - really easy to set up and get started. Customers are loving it

theblackmarket.net.au
Australia
About 2 years using the app
Smile.io replied May 4, 2020

Thank you so much for leaving us a 5-star review! So glad to hear that your customers are loving the app 😍

Edited March 29, 2023

We had a charge go through because of an accidental click of an upgrade button. We reached out to support and this was handled within 2 hours. We are so grateful for the quick support and amazing customer service as always!

Truly Lifestyle Brand Inc.
Canada
About 2 years using the app
Smile.io replied April 29, 2022

Thanks so much for leaving a review! It was amazing assisting you today :) Have a wonderful weekend -Jade <3