Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited March 29, 2023

We had a charge go through because of an accidental click of an upgrade button. We reached out to support and this was handled within 2 hours. We are so grateful for the quick support and amazing customer service as always!

Truly Lifestyle Brand Inc.
Canada
About 2 years using the app
Smile.io replied April 29, 2022

Thanks so much for leaving a review! It was amazing assisting you today :) Have a wonderful weekend -Jade <3

April 8, 2022

I am IN LOVE with this app! Life-changing and my customers LOOOOOOOVE to turn it into a game that eventually turns into $$$ for me :)

Adelaide's Fort
United States
About 2 years using the app
Smile.io replied April 8, 2022

Thank you so much for taking the time to leave us review! We love to help entrepreneurs achieve their goals! 😄

October 20, 2015

After trying out so many apps, SWEET TOOTH is the MUST-HAVE-APP.
great product and excellent service. their customer / technical support team offered amazing help.

Highly recommended or miss out a full potential of your site.

Falconsekido
United States
About 2 years using the app
October 20, 2016

Seems like a user friendly program!

Irelias
United States
About 2 years using the app
April 26, 2022

Have had a great experience using Smile. Customer support was super quick and helpful aswell, would reccommend.

RubyPearlCo
United States
About 2 years using the app
Smile.io replied April 26, 2022

Thanks so much for taking the time to leave a review, it was a pleasure assisting you today.-Jade <3

July 9, 2021

We are in the process of setting up this system and encountered some truly exceptional customer service that is rare these days.

FlexiNail
Canada
About 2 years using the app
Smile.io replied July 9, 2021

Thank you so much for the 5-star review ✨Excellent to hear that you are happy with the customer service provided to you!

May 3, 2020

Ottima applicazione, facile da usare e molto intuitiva. Programma punti e fedeltà di ottimo impatto e grafica

Lo Scrigno di Laly
Italy
About 2 years using the app
Smile.io replied May 4, 2020

Thank you so much for your review! So glad to hear that you're enjoying it 😊

May 31, 2016

One of the best Aapps, love it. Hope they can make the Shopify POS integration more user friendly.

Simpleboxfood Com
Malaysia
About 2 years using the app
August 18, 2021

I couldn't be happier with the app. Setup is a breeze, customer service is exceptional and the app itself is outstanding. It looks great, is super easy to customise and the user experience is unmatched. Yes there are cheaper apps available, but none of them match smile in user experience and functionality

Kosha Yoga Co
India
About 2 years using the app
Smile.io replied August 18, 2021

Hi there, thank you so much for this awesome review! It means a lot to us that the experience of using the app was easy and beneficial to you and your customers. We do our best to make your store has what it needs. I also appreciate you letting us know what your business needed so we could figure out a solution together 😄
- Mack

October 12, 2016

User friendly app, easy to set up and have it running within minutes. The integration with Shopify is user friendly. I've used this before on another website and customers really enjoyed the program. Happy to use it again!

Norafoodco
United States
About 2 years using the app