Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 5, 2023

I just got off a chat with Lisa and she was phenomenal! So friendly and HELPFUL! She solved all my problems! You're lucky to have her!

Creative Cakery
United States
About 1 year using the app
Smile.io replied October 6, 2023

Oh my goodness! This made my day 😊 Thank you so much for your lovely, kind words and for taking the time to leave this review! I really appreciate it 💖

Please don't hesitate to reach out if you ever need more assistance 🤩 It was a pleasure chatting with you!

Lisa - Smile Team✨

May 31, 2023

Cannot speak highly enough of the customer service. They are always quick to reply and super helpful. Great app too.

Bopo Women
Australia
About 1 year using the app
Smile.io replied June 1, 2023

Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖

March 26, 2019

This app does exactly what you expect, which is a sign of quality these days. Keep up the good work!

Parsek1
Georgia
About 1 year using the app
Smile.io replied March 26, 2019

Thank you for the 5-star review and for your feedback! We're always trying to improve our product to make it the best it can be for merchants like you. :)

October 19, 2021

was as advertised was great to use helped me get more sales and was over all the best site that I tried

Bd’s keyboards
United States
About 1 year using the app
Smile.io replied October 20, 2021

It's great to hear that we are able to help improve your sales! Thanks for the awesome review 💯

October 8, 2022

Love everything about this app! It’s a great addition to my store and my customers love receiving points and rewards.

Sunny + Olive
United States
About 1 year using the app
Smile.io replied October 8, 2022

Thanks so much for taking the time to leave this kind review! It was a pleasure chatting with you today 😊

Lisa - Smile Team ✨

November 13, 2022

I love being able to provide a loyalty rewards program for my clients. They love redeeming their points as well. The app is easy to use and easy to set up.

Daisy Farmhouse Soaps
United States
About 1 year using the app
Smile.io replied November 14, 2022

Thanks so much for taking the time to leave a review! We are so glad that your customers are loving your loyalty program and that you find Smile easy to use. We appreciate your feedback. Don't hesitate to reach out if you need anything :)

Edited April 11, 2019

I used this app to help me gain loyal customers and its working well so far. They're loving it! I really like how easy this is to use. The pop-up button is great but I wish this app can be embedded on the website. Customer service is 5 star, Maggie really came through with all my questions the other day.

Hey, Babe Skin
Malaysia
About 1 year using the app
Smile.io replied April 12, 2019

Thank you for the feedback and for the five-star review! We're always working to make our product better, and feedback really helps to make that possible.

Edited March 19, 2024

The team listens to the needs of small businesses. We recommend this application for its reliability.

Biotanie
France
About 1 year using the app
Smile.io replied March 4, 2023

Thanks so much for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

November 25, 2021

Smile is a really useful app which really helps bring back customers with the rewards system, it really helps with marketing also! The Smile team is really helpful and friendly, they also reply really fast which is great!

iLuvLash™
United Kingdom
About 1 year using the app
Smile.io replied November 25, 2021

Thanks so much for your review! 🤩 We're so happy to hear you are finding our app is helping your business to succeed.

April 13, 2023

Great customer service! Great app for customer loyalty! And the free version gives you all you need!

Weathered Wood Home
United States
About 1 year using the app
Smile.io replied April 13, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

- Lisa & the Smile Team💛