Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,703)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its loyalty and rewards features that boost customer engagement and retention. They appreciate its user-friendly interface, customizable loyalty programs, tiered rewards, and referral systems. The integration with Shopify is seamless, ensuring easy management. Its performance is reliable, and customer support is noted for being responsive and effective in providing assistance and resolving issues quickly.

Edited January 8, 2025

Fast and efficient service - what I needed when I was in a pinch regarding dealing with repeat orders and how they should be handled in order for customer to receive their points. The otter fist pump clinched it

Bond St Wines
United States
6 months using the app
Smile.io replied November 30, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

November 13, 2024

My customers love this and I've been using it for years! Special thanks for Cole Breivik for his super quick responses!

Arabic Book A Month USA
United States
About 5 years using the app
Smile.io replied November 15, 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩

- Smile Team ✨

March 4, 2025

good customer service from Lynn

AALLYN
United States
2 months using the app
Smile.io replied March 6, 2025

Thank you for your review - we really appreciate you taking the time to leave it!

January 22, 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
United States
About 4 hours using the app
Smile.io replied January 25, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

February 3, 2025

Support was great! Appreciated not just the response, but the relevant help articles to support the conversation.

ATA Cosmetics
United States
25 days using the app
Smile.io replied February 5, 2025

Thank you for leaving this review! We are happy to hear you had great support when you reached out.

March 11, 2025

They are a big help and are available 24/7. they are top rated for a reason

LE AURA
Kuwait
About 1 month using the app
Smile.io replied March 13, 2025

Thanks for leaving us a 5-star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

January 22, 2025

Very helpful!

Alice & Wonder
United States
Over 4 years using the app
Smile.io replied January 24, 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

January 7, 2025

Nice app, and support team is wonderful

Graphic Novel Station
United Kingdom
Over 2 years using the app
Smile.io replied January 10, 2025

Thank you for taking the time to leave us a 5-star review! 🤩

January 3, 2025

Very Easy to use - Works Great with Shopify POS!

937HEATZ
United States
About 2 months using the app
Smile.io replied January 5, 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

January 15, 2025

great app, great support

AOB Nutrition
United Kingdom
Almost 5 years using the app
Smile.io replied January 17, 2025

Thank you so much for taking the time to leave us this review 💖

If you need any help, please do not hesitate to reach out 😊

Smile Team ✨