Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,616)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

November 7, 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Chthonic Star
United States
15 days using the app
Smile.io replied November 9, 2024

Thank you for your review! We appreciate you taking the time to leave it.

October 28, 2024

Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.

The Puzzle Center
United States
4 days using the app
Smile.io replied October 30, 2024

We smiled reading this review! Thank you so much :)))

October 22, 2024

Thank you very much! Quick to respond to questions and resolve them

VapeBest
Canada
4 months using the app
Smile.io replied October 23, 2024

Thank you for taking the time to leave this lovely review!

November 11, 2024

Karen was very helpful, patient and knowledgeable.

"Eye Am Nu" Designs & More
United States
About 2 years using the app
August 11, 2024

We appreciate the clean and elegant design of smile.io. We have installed smile.io in all of our Shopify stores, which not only helps us maintain better customer relationships but also brings real value to our customers — because through smile.io, we offer more discounts to our customers. We believe that smile.io has reached the highest standard of Shopify apps, and whenever we encounter an ugly or inefficient app, we think about how great it would be if the smile.io team designed this product or feature instead. :)

42shops
China
4 months using the app
Smile.io replied August 13, 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

September 2, 2024

Amazing customer service! The staff was very knowledgeable and helpful. They immediately answered my questions and concerns when I needed them. The program itself is beneficial in maintaining consumers!

Bellbees
Canada
Over 1 year using the app
Smile.io replied September 4, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

December 4, 2024

Customer service went above and beyond.

Pine & Moss
United States
Over 4 years using the app
Smile.io replied December 6, 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

November 19, 2024

Very helpful

Minnie Rose
United States
Over 3 years using the app
Smile.io replied November 20, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

Edited December 13, 2024

Very patient with all my questions. Great help!

OvitaminPro
United States
About 2 months using the app
Smile.io replied November 15, 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

August 20, 2024

Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!

TOG Partner Portal
United States
5 months using the app
Smile.io replied August 23, 2024

Thank you very much for taking the time to leave this review! We are so glad that you're enjoying Smile. 😊

Shelby - Smile Team ✨