Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,507)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Great Customer Service!!
Thank you so much for 5 stars!
Excellent customer service
Thank you for your review! We are glad to hear you had some great support from us :)
Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!
Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖
Shelby - Smile Team ✨
Helpful and quick customer service. I find the integration works well and provides good value overall.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Hello, we are using the Smile rewards app as Shopify's main reward app.
We used the free plan, but happily, we have grown to the point where we can now use Smile's paid plan.
In the meantime, I had some difficulties, and when I contacted the CS center here, they handled the matter very quickly and kindly.
When using an app, the price and features when you first open it is important, but I think what is most important is how professionally they provide help when difficulties arise. Lynn P. who handled it for me. She was professional and so lovely. Once again, I would like to express my gratitude. Thank you!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Absolutely love this product! The app is top-notch, and it has exceeded my expectations. It has elevated our website, we hope to continue to see upgrades to it. I would recommend this product for certain.
Thank you for the 5-star review and such kind words! 💖
Smile Team✨
Lynn from customer support is very helpful and quick to react.
Thank you so much for taking the time to leave this lovely review 🙌 It was great chatting with you today 🤩
Lynn - Smile Team ✨
Very attentive and fast to our request.
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Yours in Loyalty,
✨ The Smile Support team ✨
Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Our customers love the rewards program and the support team are always happy to help in a timely manner.
We always love hearing that customers are enjoying the loyalty program, our support will always be here for any questions you have :)