Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,623)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

September 18, 2024

The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.

Best,

Mike Brown

Brown's Top Shelf Meats
United States
8 months using the app
Smile.io replied September 22, 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

December 12, 2024

Lynn was incredibly helpful and very friendly. So much appreciated!

Seilich
United Kingdom
8 days using the app
Smile.io replied December 14, 2024

Thanks for leaving a review! We agree that Lynn is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

November 7, 2024

Super awesome and helpful support.. Prob the best Loyalty & Rewards app you can use on Shopify right now by far..

El Blunto
United States
14 days using the app
Smile.io replied November 9, 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)))

Edited November 6, 2024

Lisa and Andreandana were both extremely helpful. They went above and beyond. App functioned great as well.

House of Leon
United States
18 days using the app
Smile.io replied October 31, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

December 24, 2024

非常感谢smile相关人员提供的帮助

Product and inventory management
United States
7 days using the app
November 13, 2024

very helpful replies

BILUM & BILAS
Australia
12 days using the app
Smile.io replied November 15, 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

Edited October 10, 2024

resolved the query quickly and with clear instructions . the team are super helpful!

Heist Studios
United Kingdom
4 months using the app
Smile.io replied September 27, 2024

Thank you so much for leaving us a review! It means the world to us 😊

Lynn - Smile Team✨

September 9, 2024

Helpful and responsive customer support

BRUNT Workwear
United States
About 1 year using the app
Smile.io replied September 11, 2024

Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)

September 6, 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
United States
Over 1 year using the app
Smile.io replied September 9, 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

October 11, 2024

La atención al cliente es genial ,me atendió Joana una gran profesional

J&M
Spain
About 1 month using the app
Smile.io replied October 12, 2024

Muchas gracias, Juan!