Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 31, 2019

Great app. A lot of great features to help build loyal customer base including referral program, social sharing and integration with other apps.
www.misthub.com

MistHub
United States
Over 7 years using the app
Smile.io replied April 1, 2019

Thank you for the 5-star review and for your feedback! We're so happy you've had so much success using our app. :)

November 18, 2020

We use smile to manage our bottle return program and track points for discounts off of future purchases. It’s a triple win. We reduce our waste and reuse bottles through this program, we increase custom satisfaction and repeat business, and we lower costs. Can’t recommend this app enough!

goodvibes juice co.
Canada
Over 7 years using the app
Smile.io replied November 20, 2020

Thank you so much for you review and recommendation 💖 We really love your product here at Smile! 🧃

February 20, 2016

Excellent! What I've always wanted. Simple and easy!

Menz Menzy
Japan
Over 7 years using the app
October 24, 2023

Tech support is very helpful

Wowparts
United States
3 months using the app
Smile.io replied October 26, 2023

Thanks for leaving a review! Please don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited July 29, 2016

Setting this up for Quinn's Mercantile! So easy to use this app with Shopify! Very happy working with Sweet Tooth and Loyalty Rewards--customers are pleased, too!

Quinns Mercantile
United States
Over 7 years using the app
July 18, 2023

Loved how quickly and wonderfully I got the support!
Still have to use the app for a long time review, until then- Peace!

Zoe India
India
3 months using the app
Smile.io replied July 19, 2023

Thank you for taking the time to leave your kind review ❤️ - Jade & The Smile Team

October 12, 2016

Awesome free app, I only wish there was an option for giving customers points at our own discretion (attending classes, for example)!

Crunch Natural Parenting
United States
Over 7 years using the app
Edited April 23, 2024

very happy with app, customers love our smile rewards. Good customer support

Annanda Chaga
Canada
Over 7 years using the app
August 26, 2021

We have been setting up our rewards program and have had a number of questions along the way. The customer service response has been wonderful. Each time, we've sent a chat we have been helped pretty quickly and thoroughly as well. It's made the process of getting ready to launch much more efficient. Kudos to the entire Smile Customer Service team for their support.

Passport to Organics
United States
3 months using the app
Smile.io replied August 28, 2021

Thank you so much for you review! We're so glad to hear about your experience with Smile so far 💖

October 25, 2023

Estamos comenzando a usar esta excelente aplicacion y esperamos ir avanzando en mejorar los planes de pago para tener mas opciones de programa de lealtad y recompensas...el servico de atencion al cliente es excelente

Dilmah Chile
Chile
3 months using the app
Smile.io replied October 26, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team