Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 27, 2023

Maggie & Angie were very responsive and informative with assisting me with my inquiry. They were both very knowledgeable and went above and beyond to list out every details and steps on helping me find my answer. Just launched this app and the interface/experience is very simple and clean. Thank you!

STIIIZY Hemp Wholesale
United States
3 months using the app
Smile.io replied October 30, 2023

Thanks for leaving a review! We agree that Maggie and Angie are indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

August 1, 2017

Abby was truly very helpful and patient in solving our issue! It is nice to have such a great customer experience from time to time as not many of them exist nowadays! Keep it up Abby :)

Mums Bumps
United Arab Emirates
Over 7 years using the app
Edited January 27, 2024

Lynn was very helpful in solving my issues. The app we have been using for many years and works good.

Thehookah Com
United States
Over 7 years using the app
Edited July 1, 2019

Our fans love getting rewards from The Plume Room. Discounts on vape products and referral bonuses create excitement. Smile works very well, and offers a customizable reward program.
https://www.theplumeroom.com

Theplumeroom
United States
Over 7 years using the app
Edited December 18, 2023

Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!

ProteinWise
United States
Over 7 years using the app
Smile.io replied May 25, 2020

So glad to hear that Maggie did such a great job! Thank you for your review - please don't hesitate to reach out to support if we can help with anything else!

October 7, 2021

Great app! We just installed it a couple months ago and have seen some great activity, growth and sales. Very easy to use and has a solid UI experience. Highly recommend!

Quiet Carry
United States
3 months using the app
Smile.io replied October 11, 2021

Thank you so much for your lovely review 💖 This made us Smile 😃

August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 7 years using the app
October 23, 2023

My little dropshipping business is grateful for Smile app! We now have a loyalty points programs that was very easy to set up! We are on our way to new heights ...YAY!

My She Shop
United States
3 months using the app
Smile.io replied October 25, 2023

We are so glad you are enjoying Smile! Thanks for leaving a review, and for your kind words.

Let us know if there is anything else we can do for you 💛

Edited August 22, 2024

I had to wait a while for an agent but once Brandon was available, I had all my questions answered quickly.

Froghollow
United States
Over 7 years using the app
March 28, 2022

Super friendly UX design. Simple, efficient an intuitive. The support team is amazing. Always available to answer any questions, back them up with supporting articles and get you the solutions you need. We love using Smile.io!

Maki-dō
Mexico
3 months using the app
Smile.io replied March 28, 2022

Thanks! We love Maki-dō too! Our lips are salivating at your delicious menu, especially the spicy Maguro!

We'll share your kind feedback with the team :D